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Brandeis University is looking for an Operations Coordinator to be an integral part of the back end operations of the Undergraduate
Admissions office. The Operations Coordinator is one of three staff members who manage the completion of applications for all first year and
transfer students and serves as a primary point of contact for those applicants. The position communicates with applicants and their
families via both phone and email. The Operations Coordinator is responsible for supervising 2-4 student employees, as well as ensuring that
all mail coming in to the admissions office is processed and scanned in a timely manner. This position performs data loads to the Slate
database and oversees student input of prospective student information to Slate.
Examples of Key
Responsibilities:
- Responsible for all aspects of application management for a section of the applicant pool designated
by an alpha split. Responsible for completing applications by communicating with applicants, families and high schools. Troubleshoot
problems with applications and supporting credentials. Answer phone calls and emails. Assign mailed material to applicant system records.
Audit application data for completeness. Work with other university departments to ensure quality service for prospects and applicants. - Hires, trains, and supervises 2-4 student employees per semester. Oversees student employee workflow, troubleshoots, and contributes
during times when students are not available. Student tasks include, but are not limited to: answering phones and responding to email,
opening mail and scanning documents, data entering prospect cards into Slate, consolidating duplicate records in database, and tracking and
inputting college fair information into Slate. - Responsible for all test score loads into Slate, including loads from SAT, ACT, and
TOEFL. Loads prospective student data from various vendors and other sources. - Provides support to the on-campus events team:
assembling materials, printing signage, and other duties as required.
Qualifications:
BA/BS required
plus 1-3 years of database and Microsoft Office suite experience desired
Experience with Technolutions Slate CRM preferred. Superb
organizational skills and problem solving ability.
Ability to work under pressure with multiple deadlines. Excellent written and
verbal communication skills. Must be able to work independently and as a member of a team. Detail oriented.
Occasional weekend and
evening work required.
Closing Statement
Brandeis University is committed to providing its
students, faculty and staff with an environment conducive to learning and working and where all people are treated with respect and
dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to
race, color, ancestry, national origin, ethnicity, caste, sex, pregnancy, sexual orientation, gender identity/expression, including
transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under
applicable federal or Massachusetts law.
