Brew Kitchen Ale House Hiring for Food Service Worker Job at Los Alamitos, CA Full Time

Food Service Professional

The Brew Kitchen Alehouse 10708 Los Alamitos Blvd. Los Alamitos Ca. 90720

Immediately Hiring, talented Food Servers & bartenders with polished casual, and or, fine dining food sales experience. Must have a have a conversational style in salesmanship with a solid interest in plate presentation that is “made from scratch” , true craft beer, fine wines & craft mixology. Must be naturally comfortable at providing friendly, knowledgeable & efficient customer service.

We are setting up interviews with MOTIVATED food servers & barkeepers that are ready, willing and able to assume the responsibility of a lead role in an upscale / polished-casual Alehouse Restaurant. Applicants MUST BE capable of handling sales of $1200 to $2k on average while keeping a clean and well organized workspace. We are especially looking for experienced professionals that are dedicated to the hospitality trade and that take pride in practicing the art of “old fashioned” customer service.

If you are ready, willing & able to become the center of action for food service, or cocktail culture & bar service at The Brew Kitchen Alehouse, PLEASE APPLY!

If you have what it takes to help us maintain our reputation for quality & consistency in being one of Orange County’s top 10 best Alehouse Style Restaurants, PLEASE APPLY!

If you have a passion for representing custom quality over mass produced “boil in a bag” quantity PLEASE APPLY!!

Positions we are looking to hire are;

1). Lead Server / trains under current shift lead, conducts quality control & reports to the manager on duty. Aids with managing the floor . Gets 1st crack at the premium shifts & personalized schedule.

2). Food Server / works secondary to seasoned veteran service staff, works lower volume shifts, builds up to premium shifts with on the job training.

3). “Server assistant’ aka busser. Works and trains with Lead Food server on busiest nights of the week. Manages tables, trains to take orders, run food, beer & drinks. Gets 1st crack at available filler serving shifts (food running, bar-back) as we continue to open more hours.

Additional structured training in customer service technique, sensory development, department maintenance & business management will be provided. All Positions..

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ESSENTIAL QUALIFICATIONS:

• Minimum of 21 years of age to serve alcoholic beverages.

• Minimum 5 to 7 years experience as an upscale or polished-casual restaurant bartender. Comfortable selling high end craft beer, fine wines & pouring classic/craft cocktail recipes.
• High school graduate, some college.

• Current CA Food Handler’s Card.

• Ability to communicate with proper etiquette. Verbally and in written form with co-workers, management and guests. In person & over the phone.

• Ability to compute basic mathematical calculations.

• Ability to manage & maintain all of the steps of bartender service.

ESSENTIAL JOB FUNCTIONS:

• Upscale customer service with an emphasis on quality, professional integrity and teamwork. Take meal orders table-side and suggestively sell craft beer, fine wine & house made cocktails.

• Complete opening & closing duties as assigned. With a sense of operational discipline
• Acknowledge every guest, anticipate their needs, and respond promptly. Answer questions – accurately and politely.
• Interact in courteous, polite and professional manner with guests, management and co-workers. Create memorable experiences.
• Always demonstrate responsible alcohol service.

• Properly check I.D.s – for guests who appear to be under 30 years old.

• Ensure proper table maintenance throughout the guests meal. Wiped clean & sanitized between each Guest.
• Stay current with menu choices, suggestively sell daily specials and menu deviations, keep track of inventory (Manage information & communicate 86’ed items)

• “Server in training’ learns suggestive selling techniques. Answering questions – accurately and politely.
• Assist in drink selection, inform customers about food preparation details, communicate specific customer needs to the cooks.
• Input orders into point-of-sale system & communicate specific customer needs to the cooks through the food expediter. Serve full menu plus multi-task to run beverages from the well & food from the kitchen.
• Maintain proper dining experience, preparing & delivering items within acceptable time frame, fulfilling customer needs, offering drinks, removing courses, replenishing utensils, refilling glasses & offering desserts.

• Understand beer styles, be aware of the correct/corresponding glass.
• Manage service inventory. Wash, polish and stock all glassware & eating utensils to house standards throughout the shift.

• Monitor and maintain overall cleanliness, sanitation and organization of the entire food server service area. Including lounge table tops.

• Open & correctly serve wine/champagne by the bottle as well as by the glass utilizing proper wine service etiquette.
• Dining room preparation, maintain proper service stock pars through service stations & inventories. Cut lemons, chop parsley, make condiments, use date / time appropriate labels for all garnishes and perishable refrigerated items.

• Prepare & serve non-alcoholic beverages from service well

• Maintain sanitizer bucket throughout shift. Keep all dining surfaces clean, sanitized & dry.
• Present guest checks and process payments Obtaining revenues adhering to cash handling and credit policies. Issue receipts, return proper change

• Direct servers close out procedures & sign off on end of shift side-work.

• Complete stock summaries & closing duties as assigned.

• Complete Server checkout and all closing reports as assigned, leave duty after transferring daily reconciliation report to Manager.

• Fill in for absent floor staff as needed
• Assist with special events and large parties as needed

Job Types: Full-time, Part-time

Pay: $14.00 – $80.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Disability insurance
• Employee discount
• Paid sick time
• Paid time off
• Paid training

Physical Setting:

• Casual dining restaurant

Schedule:

• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Tips

COVID-19 considerations:
Every precaution for the safety & health of the staff & public is upheld to beyond CDC standards.

Education:

• Associate (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location