Company Overview

Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers.Guided by its global corporate social responsibility (CSR), commitment ‘Our Way to Serve,’ Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.

Sales & Marketing

The Strategic Operations Manager will develop business with new and existing customer while creating strategies to meet short-term and long-term sales targets. This role is responsible for retaining long-term relationships with existing customers while providing exceptional customer service.

** This position has the option to be a remote opportunity **

The Strategic Operations Manager will focus on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including:

• Leverage of internal BCS IT offerings such as BASys Mfg, BASys Fleet Inventory, DR Approval and others as a means to gain efficiencies and cost savings through administration improvements.
• Promotes and drives sales of Fleet Mobility Solutions (FMS) (Intellitire, REACH, Toolbox) to assigned fleets.
• Measures compliance and success by utilizing the components of the accounts (KPI’s).
• Compliance management of fleet program (i.e. auditing activities).
• Managing cost performance management (Based on customers metrics).
• Builds strong business relationships and partnerships with assigned fleet/dealer.
• Works directly with servicing dealer network to assure dealer understanding of program requirements and compliance.
• Inputs call details on a regular basis via Salesforce.
• Responsible for promoting new TBR and retread products / present engineering data.
• Is an expert in tire maintenance training and coaching (Fleet/Dealer Level).
• Recommends changes for assigned fleet for mutual benefit.
• Collects and reports back competitive TBR/retread market information.
• Attends and plays active role in customer/industry associations.
• Maintain existing /grow new share opportunities.

Key Actions:

• Safety focus.
• Works 4.5 – 5 days/week in the field, with the locations and headquarters of the assigned strategic account including servicing dealer.
• Lead/arrange site visits.
• Lead in training initiatives on behalf of the fleet for both fleet and dealer personnel.
• Work with TBR leadership on critical solutions for long term fleet relationship.
• Take leadership role for fleet specific pilot programs working with dealer network and fleet leadership.
• Lead in developing operational related data for both fleet, dealer, and enterprise.

• Bachelor’s degree and minimum of 5 years related working experience OR equivalent work experience.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.