BrightSpeed Hiring For Director, Engineering, Construction Support And Centralized Operations at Charlotte, NC, United States Full Time

Job Description

Company Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!

Brightspeed has an exciting opportunity for a Director, Engineering, Construction Support and Centralized Operations to join our growing team. In this role, you will to the VP and Head of Operational Strategy and will be responsible for the overall leadership, direction, and execution of Engineering and Construction Support and Centralized Operational functions, such as pole management, facility locating, right of way management, contractor performance management and invoicing, damage case management, Enterprise provision facility extensions, Engineering and Construction processes, tools, systems, automation, and training support for all 20 states served by Brightspeed. The principal purpose is to manage support functions performed centrally, drive process optimization and efficiency, and provide internal customer service support for all underlying Engineering and Construction front line managers. You will lead transformational change within Engineering and Construction to improve build tools and efficiency. This role requires strong business acumen, the abilities to define and implement groundbreaking ideas, to lead diverse teams, to work within a fast-moving environment to rapidly deliver support and services that have a broad business impact, and desire to have an industry wide impact.
You will find this a tremendous opportunity to shape a team through visionary leadership and robust process and efficiency improvements resulting in Brightspeed being synonymous with quality service and an exceptional customer experience.
As Director, Engineering, Construction Support and Centralized Operations, your duties will include:

• Accountable for managing a diverse workforce that drives centralized construction and network related functions
• Program management for various Engineering and Construction centralized functions – i.e., pole management, facility locating, right of way management, contractor performance management and invoicing, damage case management, Enterprise provision facility extensions, network rearrangements, etc.
• Initiate process improvement and develops operational and network improvement techniques
• Drive the company culture and strategies. Create strategies to achieve business goals such as optimizing network assets, reduces infrastructure management expenses, and developing a skilled, motivated, satisfied, and diverse workforce
• Provide strong leadership, including communicating vision, strategy, and objectives. Lead by example in creating an environment that encourages open communication, sharing ideas and best practices, and building strong cross-functional relationships.
• Strategically work with other functional leaders in innovation and driving cross functional process changes
• Lead a highly effective data driven team that provides operational and process support to the Engineering and Construction teams supporting front line execution and optimizing capital investment
• Responsible for planning and maintaining the network and operational processes
• Provide critical data to drive ongoing operational and financial performance improvement. Use data and analytics to understand the return on investment, capital optimization, and supporting service metric root cause analysis.
• Prepare and presents results to senior leadership
• Partner with teams to prioritize business needs and stay up to date with the goals of the organization as they evolve. Build and maintain strong cross-functional relationships across the company
• Conduct and ensure timely employee appraisal reviews and progress s for your team

Qualifications
WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree or equivalent practical work experience
• Demonstrated leadership skills to hire, develop, and motivate team members
• Experience with Engineering, Construction and Network systems and applications
• Experience with system requirements development, agile development processes, system development end to end testing processes, user acceptance testing processes and project management
• Strong communication and interpersonal skills to lead cross functional teams
• Visionary thinking that is complimented by shaping and executing strategy
• Encourages teamwork and collaboration – excellent coaching skills and the ability to build employee commitment
• Ability to motivate others and work under pressure
• Excellent oral and written communications skills
• Excellent financial and budget management skills
• Strong decision-making skills coupled with the ability to lead change
• Demonstrated experience in crisis management
• Exceptional analytical and problem-solving skills with the ability to articulate via written and through oral communication

BONUS POINTS FOR:

• Master’s Degree in Engineering or Telecommunications
• Engineering and Construction management experience in the Telecom/Cable/Internet Service Provider industry

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Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today’s workforce. We meet you where you are…wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer
Please be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company’s legal obligations including potentially accommodating an employee’s sincerely held religious beliefs or medical condition.