Brivo Hiring for Warehouse Operations Manager at Gilbert, AZ Full Time

About The Role

As the Warehouse Operations Manager you will supervise associates and manage the day-to-day operations of the distribution center. The Warehouse Operations Manager is well-versed in all aspects of shipping, receiving, production, and fulfillments in a face paced, high-volume warehouse. Responding immediately to customer questions and complaints and notifying them of any delays in the delivery schedule is essential to this position.

You will also be expected to:

• Educate and develop Associates to increase their capabilities and job performance as well as to follow and maintain established company, federal, state and local policies and procedures
• Supervise and review fulfillments for orders to ensure all orders are processed promptly and accurately
• Review sales orders and shipment contents prior to releasing them from our facility
• Develop and improve processes within the warehouse in compliance with company policy
• Communicate with carriers to ensure prompt pick-up and delivery of shipment
• Maintain counts of inventory and other supplies to ensure no disruptions in service
• Review incoming shipments, returns and purchase orders, for accuracy and receive into inventory
• Perform daily cycle counts, quarterly reviews, and full annual inventory to ensure minimal variances in inventory
• Prepare accurate shipping documents for all shipments, both domestic and international
• Resolve issues with shipments or fulfillments to determine root cause and recommend solutions to prevent future occurrences
• Respond to customer inquiries and refer clients to the appropriate channels
• Supervise production of Brivo assemblies and oversee any initiatives requested by Engineering/PM for updated programming to boards

About You

• High school diploma/GED required, bachelor’s/associate degree is preferred
• 5+ years of experience in customer service, order management and logistics management
• 3+ years of experience managing a team
• Experience with inventory and order management within an ERP system, NetSuite preferred.
• Excellent communication and problem-solving skills
• Inventory management and order fulfillment experience
• Ability to work well in a fast-paced environment
• Ability to lift a minimum of 50lbs on a regular basis
• Current certification for operation of a reach truck or the ability to obtain certification
• Able to operate Microsoft Office/G Suite and be familiar with carrier specific software/interfaces.

Preferred Skills

• High level of interpersonal skills and management experience working with teams within a warehouse/fulfillment center environment
• High level of experience within a fulfillment center/warehouse environment, international shipping and inventory management.
• Organized and logical, willing to adapt quickly to changing policies and procedures.
• Able to work as part of a team in a fast paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions.
• Able to efficiently solve problems relating to sales orders, and shipping of goods both domestically and internationally.
• Strong electrical and mechanical skills

About Us

Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Having created the category over twenty years ago, our building access platform is now the digital foundation for the largest collection of customer facilities in the world, trusted by more than 25 million users occupying over 300M square feet of secured space in 42 countries.

Our dedication to simply better security means providing the best technology and support to property owners, managers, and tenants as they look for more from buildings where they live, work, and play. Our comprehensive product suite includes access control, smart readers, touchless mobile credentials, visitor management, occupancy monitoring, health and safety features, and integrated video surveillance, smart locks, and intercoms. Valued for its simple installation, high-reliability backbone, and rich API partner network, Brivo also has the longest track record of cybersecurity audits and privacy protections in the industry.

Brivo is privately held and headquartered in Bethesda, Maryland. Learn more atwww.Brivo.com

Brivo is an Equal Opportunity/Affirmative Action Employer

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