Building Controls and Services Hiring For Service Sales Account Executive at Lenexa, KS, United States Full Time

Job Description

POSITION: Service Sales Account Executive
DEPARTMENT: Sales
CLASSIFICATION: Exempt
SUMMARY:
General Responsibilities:
The Service Sales Account Executive is responsible for independently managing and growing service account base and achieving growth and gross margin projections through both personal and team sales efforts. Develops, recommends and implements appropriate action plans to attain profit plan, maximize employee talents and achieve outstanding customer and employee satisfaction for the service business team. Regularly communicates strategies, plans, performance and conditions to management.

Reports to: Sales Manager
Direct reports: None
Direction:

• Minimal supervision.

MAJOR RESPONSIBILITIES:
40% Promotes sales of Service related projects and contracts.

• Develops and implements sales strategic plans to take advantage of all sales opportunities within assigned area or market.
• Leads team sales efforts with key accounts as assigned and participate on sales teams to provide best total solutions to customers.
• Conducts customer needs assessments.
• Assists customers and potential customers with problems involving the use of company products and services and recommend suitable resolutions according to their needs.
• Provides quality system and service solutions designed to meet specific customer objectives.
• Communicates building system solutions to high level account customers.
• Develops sales proposals, specifications, estimates and presentations for systems and service jobs autonomously.
• Handles various calls and inquiries from existing and prospective customers.

20% Prepares proposals and bids for Service related projects and contracts.

• Develops sales proposals, specifications, estimates, and presentations.
• Oversees preparation of formal submittals containing schematics, descriptions and technical information for use and approval by owner’s representative.
• Prepares quotes for new projects or services.
• Negotiates prices or terms of sales or service agreements.
• Follows up on bids.
• Prices change orders as necessary.

30% Builds and maintains customer, prospect and other relationships.

• Develops and maintains strong business relationships with building owners with the objective of obtaining a sales advantage over competitors.
• Identifies and maintains prospect list.
• Participates in various civic and professional organizations to network and build relationships.
• Works with service operations team, finance, legal and other internal functions to follow through on all sold jobs to ensure satisfactory completion and high customer satisfaction.
• Audits existing customer relationships on a routine basis and provides solutions for their service needs
• Assists in the service portion of the “Value Delivery Cycle”.
• Responds to customer inquiries and resolves difficult and sensitive issues.
• Maintains customer records, using designated computer and electronic systems and media.

20% Works in conjunction with sales team to coordinate sales and business development activities.

• Participates in sales team meetings.
• Shares opportunities and information with relevant team members.
• Collaborates with sales team to understand and promote other company products and services.
• Recommends process improvements as identified.

QUALIFICATIONS:
Education

• Bachelor’s degree in Engineering, Engineering Technology, Business Administration or equivalent job experience and knowledge.

Skills and Experience

• Minimum five years of experience with HVAC Equipment and controls.
• Minimum two years in technical product sales.
• Strong knowledge of engineering fundamentals and HVAC concepts and operations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent oral and written communication skills.
• Mathematical abilities to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and create and interpret graphs.
• Ability to build rapport and strengthen relationships with new and existing customers.
• Strong problem solving ability.
• Ability to evaluate urgency of situation and prioritize tasks.
• Organized with an attention to detail.

Certificates, Licenses, Registrations

• Valid driver license

Other Requirements

• Requires occasional evening or weekend work
• Requires travel to and from job sites, some may be out of town
• Requires occasional overnight stays

Training and development:

• Studies literature and attends seminars to keep current in products, processes and materials. Must be familiar with competitors’ product lines and how our products met or exceed specification.

Physical Requirements
Requires standing, walking, bending, squatting or twisting on a regular basis. May require the ability to climb, balance, stoop, kneel, crouch, crawl or reach with hands and arms occasionally. Requires the ability to carry, lift, move or push up to 20 pounds on a regular basis and may be required to carry, lift, move or push 100 or more pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands or fingers to handle of feel. Frequent use of manual dexterity and visualization of a computer screen through the day. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus.
Work Environment
This position regularly works in an office setting and also frequently visits company sites in all types of indoor and outdoor conditions including near moving mechanical parts, in high, precarious places, extreme heat, cold and humidity. Occasional exposure to toxic or caustic fumes or chemicals. Regular noise levels range from minimal to moderate, but may be very loud when visiting job sites.
Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
To perform this job successfully, an individual must be able to complete all areas outlined for this position in a satisfactory manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.
EEO Statement
It is the policy of Building Controls and Services, Inc. (BCS) to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.
AA Statement
As part of the company’s equal employment opportunity policy, Building Controls and Services, Inc. (BCS) will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.