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Job Description
Is this you?
Are you the teammate we have been looking for? Are you a client experience fanatic? Do you enjoy making sure customers know that they have come to the right place? Do you love learning about innovation and sharing your newfound knowledge to make life easier for others? Are you the first one to share a new life hack with your friends, family, and coworkers? Are you good at taking complex ideas and explaining them in terms that are easy for others to understand?
Who we are
Business System Solutions is a full-service IT solution provider who values our relationships with managers, customers, vendors, business partners, and co-workers. Strong, positive relationships that are open and honest are a big part of what differentiates Business System Solutions.
We provide a comprehensive range of data protection and cyber security services to protect our clients’ business information and to give them peace-of-mind. We help them manage risks and build confidence in their technology systems so that they can focus on taking care of their own clients.
Who we are looking for
Our team at Business System Solutions is passionate about bringing people and technology together and to do that we are missing an important player in our team photo! BSS is currently seeking a Technical Account Manager who is hungry, humble, and smart! Our new teammate is someone who excels at taking great care of current client relationships, identifying new potential customers, and always thinking of new ways to create a wow experience for both new and current clients. Here are just some of the ways you will be helping us bring people and technology together:
- Proactively owning and managing the relationship with clients.
- Develop opportunities to grow with extensive strategic plans.
- Technically be able to identify issues, then develop and propose solutions.
- Be a client advocate to ensure speedy resolution of client issues.
- Ensure clients’ requirements are fulfilled and their expectations are met.
- Sound decision making and critical thinking skills.
- Effective cross-department communication.
- Assist in creating quotes and ordering hardware/software for current clients.
- Management and development of inventory processes.
If you are the person missing from our team photo, please send in your resume! We can’t wait to meet you!Job Type: Full-timePay: $50,000.00 – $60,000.00 per yearBenefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- West Lafayette, IN 47906: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
