Central City Concern Hiring for Logistics Assistant – Recuperative Care Program Job at Portland, OR Full Time

Since 1979, the Portland community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing or at risk of homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.

CCC’s Recuperative Care Program is seeking a Logistics Assistant to join our team!

Schedule: Wednesday – Sunday, 8:00am – 4:30pm.

The Blackburn Center is an innovative program that will offer integrated housing, health care, and employment services with the long term goal of eliminating homelessness. We seek to change how these services are delivered to all people, especially vulnerable populations.

The RCP Logistics Assistant works under the supervision of the RCP Logistics Supervisor to provide logistical support for program operations through coordination and implementation of many of the non-clinical needs of participants in the program. Principal responsibilities include cleaning rooms for the next admission after a participant has been discharged, packing up and moving client property according to established protocols, assisting with management of durable medical equipment and program supply storage areas, ordering and picking up program supplies and food, coordinating the food box program and maintaining the food pantry. The team is focused on working with partner hospitals and referring agencies to provide for the acute and ongoing medical care for adults facing homelessness upon discharge from the hospital. The multidisciplinary team coordinates health care through the Blackburn Center, providing short-term supportive housing, crisis management, referral to appropriate substance abuse, physical health, and mental health treatment, access to benefits and entitlements, appropriate and affordable housing, and further provide pathways to self-sufficiency.

The Successful Candidate:

You are able to work efficiently in a very fast-paced environment and exhibit exemplary customer service skills. You are a clear and effective communicator that is flexible in attitude and has the desire to relate effectively with clients.

Duties to Include:

• Work as a member of the Blackburn Center multi-disciplinary team to deliver comprehensive, client centered and trauma informed integrated services.
• Actively participate in the integration of services at the Blackburn Center and identify new opportunities to improve collaboration between and within service and care teams while carefully following information-sharing guidelines.
• Proactively identify opportunities for improvement within Blackburn Center workflows and logistics. Participate in review of Blackburn Key Performance Indicators; review and contribute to continuous improvement opportunities and plans.
• Build understanding of and appreciation for diversity among Blackburn Center clients and support their connection to culturally responsive and culturally specific services as requested.
• Under the direction of the Logistics Supervisor, clean participants’ rooms that have been vacated and prepare the room for the next admission.
• Coordinate logistical needs required for the day to day operations of program. Maintain the RCP food pantry, donation storage, and supply areas in a clean and orderly manner.
• Coordinate distribution of food; coordinate laundry and linen needs.
• Transport patients to and from appointments and other resources; assist with moving property to a new location in a CCC vehicle as needed.
• Assist with routine checks of program equipment and vehicles to keep items in good working order.
• Drive to various locations to pick up supplies and/or make resource contacts.
• Complete a variety of computer-based tasks such as; ordering and receiving supplies; tracking inventory; email correspondence with vendors and donation sources.
• Maintain notes and tracking information about patients enrolled in the program.
• Assist multi-disciplinary team in coordinating and implementing participants’ discharge and transition from RCP.
• Demonstrate personal attentiveness, responsiveness, and prompt follow-up to all external and internal stakeholders.
• Assist with resolving patient complaints and providing good customer service throughout the program.

Requirements:

• Education and experience sufficient to succeed, carry out responsibilities, and demonstrate the skills and abilities as described above with at least one year experience working with socially complex populations.
• Must have an understanding of the causes of homelessness, the medical and psychosocial sequelae of homelessness, and the importance of systems and processes used to help clients secure and maintain stable housing.
• Must have Healthcare Provider CPR/First Aid certification prior to start.
• Must be able to be trained in the use of CCC database programs CCCER and Centricity.
• Must have non-violent de-escalation training (or complete within 60 days of hire.)
• Must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no accommodation.
• Must pass a pre-employment drug screen, TB test, and DHS background check for work at Central City Concern and to obtain ID-Badge at Partner Hospitals.
• If in recovery, must be currently clean and sober.

Central City Concern offers an incredible benefits package to our employees!

• Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 10 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14 and 21.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)