CEVA Logistics Hiring for Operations Supervisor at Clayton, IN Full Time

Benefits: Medical, Dental, Vision Insurance | | Life insurance | 401(k) + 401(k) matching | Retirement Plan | Paid Time Off | Referral Program | Employee Discount | Flexible Spending Account | Health Savings Account | Professional Development Assistance | and so much more!

OPERATIONS SUPERVISOR

2nd Shift | Mon – Fri 2:30pm – 11:00pm + OT as needed

1564 Innovation Blvd, Clayton, IN

YOUR ROLE

Oversee daily operations of international transportation and brokerage operation. Supervise and coordinate activities in the export and customs house brokerage or gateway environment in accordance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Provide proactive customer service to internal and external customers. Model and act in accordance with the guiding principles and core values set by the company.

WHAT ARE YOU GOING TO DO?

• Always develop and maintain excellent service to internal and external customers.
• Maintain performance statistics.
• Assist in staff retention and training efforts.
• Review and monitor shipment documentation for accuracy.
• Provide responsible supervision and control for all department activities.
• Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations.
• Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.
• Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
• Establish, monitor, and revise policies, procedures and service standards for customs clearance operations as dictated and allowed by applicable regulations.
• Ensure all policies and procedures are consistently administered.
• Identify areas of concern in the clients’ import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
• Communicate with operations manager regarding progress and problems or issues.
• Conduct meetings with staff to assess group’s overall status; discuss ideas for improvement and inform staff of new developments.
• Conduct annual performance reviews for direct reports with assistance and input from the operations manager.
• Address all employee performance problems promptly and directly in accordance with personnel policies.
• Maintain a flexible work schedule including outside normal business hours and after hours on call rotation.

WHAT YOU BRING TO THE ROLE?

Education and Experience:

• High School Degree or GED required.
• Bachelor’s Degree in Transportation, Logistics or Supply Chain Management preferred, or an equivalent of work experience.
• Minimum four years related work experience preferred.
• Minimum one year supervisory or management experience required.
• Minimum three years industry experience preferred.
• Certifications and Licenses

• Some professional certifications may be required in this position.
• Languages and Communication Skills
• Must be able to read, write and speak English fluently.
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from management, employees and customers.
• Computer Skills

• Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations, and recordkeeping.
• Ability to allocate work assignments and/or tasks responsibilities to others to maximize the organization’s and the individual’s effectiveness.
• Makes customers and their needs a primary focus of one’s actions, developing and sustaining productive relationships.
• Takes action that is consistent with available facts, constraints, and probable consequences.
• Analyzes complex problems and develops alternative solutions.
• Ability to model the organization’s vision and values and guide others.
• Ability to plan work for self and others to ensure that work is completed efficiently.
• Effectively participates in and /or supervises department projects related to assigned area of responsibility.
• Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and respecting input of others.
• Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

WHAT DO WE OFFER?

Medical, Dental, Vision Available Upon Start Date

Employer Matched 401(k)

Paid Time Off (PTO) + Sick Days

Tuition Reimbursement & Career Development

A Company Culture Rich in our Vision and Values with an Open-Door Policy

Company Observed Holidays

Discount Programs that include Wellness, Technology, Retail, and more!

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Job Type: Full-time