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Your Opportunity
The HR Product Management team works in partnership with Schwab’s Technology team to influence the evolution of our Human Capital Management solution and ServiceNow functionality. This team also works with various HR leaders to drive consistency and standardization across our HR technology platforms to ensure an outstanding employee experience.
As a HR Technology Business Analyst, you will demonstrate a deep understanding of how HR processes can be designed and deployed using HCM Systems and ServiceNow to enhance the employee experience. Initially, you will be aligned to the HR ServiceNow platform as we have exciting and strategic HR ServiceNow projects on our roadmap. Over time, however, you will lend your talents across multiple HR technologies.
What you are good at
Partner with HR Business Leaders across the enterprise to gather process and technology requirements that impact HR operational and employee experience processes and support the design of future-state service processes.
Own the testing and deployment management processes for key HR technology changes.
Participate in project activities, design standard processes, and guide HR teams through technology changes across the organization.
Plan testing activities for HR Operations and track the development of test scenarios, test scripts, and success criteria for positive and negative testing.
Drive the execution of key technology project activities such as training and content development.
Plan design workshops and coordinate the collection and maintenance of design decisions made by leadership.
Work with leadership to identify and monitor project metrics.
Partner with leadership to resolve problems, provide recommended solutions and mitigate technology risks.
Scan the HR technology environment for opportunities to integrate and streamline.
Assist with vendor selection activities, as needed.
What you have
Bachelor’s degree and/or equivalent HR technology work experience.
Minimum of 4 years of successful business analyst experience.
Deep understanding and experience with HR ServiceNow required.
Experience coordinating global HR technology projects including requirements gathering, solutioning, testing and go live.
Knowledge of business analysis methodology and principles.
Previous HR Operations process design experience.
Understanding of functional areas across Human Resources and how HCM supports them.
In depth knowledge 0f metrics used to measure production across operations.
Previous success translating technical issues/solutions to business terms.
Colorado Compensation
Target Total Compensation 105,300 – 210,500
Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.
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Why work for us?
Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.
Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.
Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at [email protected] or call 800-275-1281.
TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.
