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- Strategically plan and manage logistics, warehouse, transportation, and customer service-related functions
- Actively manage all aspects of international accounts, overseeing both import and export activities
- Manage and negotiate with vendors and freight providers using strategies to streamline processes and reduce cost
- Actively manage and train a team of 4-6
- Direct and optimize customer relationships to ensure customer satisfaction
- Create and manage departmental budget
- Bachelor’s Degree in business, international program, or equivalent qualifying experience in the logistics industry
- At least 5 years shipping/operations experience including knowledge of export/import documentation, regulation, and negotiation
- At least 3 years of experience managing and leading a team
- Previous experience using an ERP, SAP preferred
- Operational knowledge and certification of DOT regulations. IATA, IMDG, HAZMAT, TSA Security, and customs regulation knowledge a plus
