Chick-fil-A Hiring for Training Manager Job at Eden Prairie, MN Full Time

Description

Chick-fil-A Eden Prairie hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. We pride ourselves on having a fast-paced growth culture where our restaurant managers are continually developing and enhancing their skills and the skills of those around them. This includes high-level hospitality and business experience, coaching, and overall leadership savvy.

The Training Manager exhibits and teaches passionate, friendly, and genuine hospitality and customer service. The Training Manager must become well-versed in each position to properly demonstrate the “Chick-fil-A way” of completing every task. The Training Manager will continuously work with the leadership team in the continual pursuit of Operational Excellence, while creating a positive work culture. Reports directly to the senior leadership team. The Training Manager shares and embodies the company’s values and vision.

Pay Type: up to $20/hr

Position Type:

• Full-Time, hiring immediately

Benefits:

• Health Benefits with Contribution
• 401k with Match
• Accrued PTO
• Leadership Promotion from Within
• 1-on-1 Personal and Professional Development Sessions
• Access to scholarships at up to $2500 per year
• Sundays Off

Requirements:

• Minimum of 1 year experience working as a Trainer, in a restaurant or production environment, or in a relative position
• Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 50 pounds
• Basic have iPad and computer competency

Responsibilities:

• Develops Team Members & Trainers through a detailed training program and through coaching
• Oversees & delegates tasks to Trainers
• Conducts assessments & evaluations of Team Members
• Communicates severe employee performance and policy/procedure violations to Owner/Operator for appropriate handling
• Conducts employee orientations on an as-needed basis
• Oversees team member attendance and punctuality, and exercises accountability as necessary
• Maintains a positive working relationship and treats all employees with respect, while providing them with direction and feedback
• Serves as subject matter expert to team members for ongoing hospitality and service support
• Leads all aspects of quality guest relations, ensuring that 2nd Mile Service is delivered at all times
• Complete understanding of all positions in both the front and back of the store
• Demonstrate knowledge of the brand and menu items
• Keeps office and the restaurant clean and organized
• Performs additional duties as needed, including working in operations
• Helps to create, develop, and implement systems, policies, and standard operating procedures

Required Skills:

• Positive attitude, humble, servant leader
• Self-leader committed to personal growth
• Ability to multitask
• Ability to work at a quick, efficient and thorough pace
• Team-oriented, adaptable, dependable, and strong work ethic
• Willingness to step outside of job role to assist in other roles
• Must be an excellent coach, communicator, encourager, and team builder
• Effective problem solver and is skillful in pleasing difficult guests
• Honors and encourages others to follow the visions and values of the restaurant

Requirements

Company Information

Chick-fil-A Eden Prairie (MN) is a Grand Opening restaurant. Our vision is to Encourage each person we come in contact with through nourishment and hospitality.

Corporate Purpose: To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact with Chick-fil-A

About Chick-fil-A

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

Pay: $16 – $20 / hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training

Job types: Full-time

Education: No education required

Work location: On-site