Cigna Hiring For Senior Business Analyst, Operations Governance Evicore Remote at Bloomfield, CT, United States Full Time

Job Description

Are you excited about the changes that the Cigna Group are making using technology to streamline the UM experience for Providers, Clinicians and Clients? Have you been interested in using a more Agile framework to accomplish new initiatives? Look no further! The Operations Governance Senior Analyst will assist Agile Product Owners in delivering on enterprise initiatives to include eviCore Platform, Universal Clinical Experience (UCX), and Universal Provider Experience (UPX). Additionally, this person will lead and provide subject matter expertise in collaboration with client services, claims, implementations, clinical, Non-Clinical, and IT organizations in order to develop scope of work and level of effort estimates. Finally, you’ll help monitor overall operations backlogs and identify ways to improve or enhance operational performance.

RESPONSIBILITIES:

• Gains an understanding for utilization management, claims operations, IT operations, and call center operations
• Develops operational specific expertise in becoming a subject matter expert in the technical and operational aspects of the company
• Provides operational expertise to client services and client operations managers in research and resolution of issues and requests
• Work with Operations Product Owners to develop, monitor, maintain, and groom backlogs
• Builds presentations and completes analyses to assist the Operations Product Owners in communications to senior management
• Translates business rules into pathway algorithms; evaluates existing pathways for operational efficiencies
• Documents and maintains business workflows, pathways, requirements or supports central teams that manage these functions
• Coordinates with key leaders to execute projects

QUALIFICATIONS:

• Bachelor’s Degree in Business, Health Services, Mathematics, Computer Science or related field of study preferred
• 2+ years of experience in healthcare operations or technology function.
• Demonstrated success leading initiatives toward operational improvement in technology and/or the healthcare fields
• Must have proficiency with MS Word, Excel and MS PowerPoint (Visio preferred as well)
• Ability to manage multiple priorities independently
• Ability to learn basic SQL queries as needed
• Ability to collaborate with various business partners & organize effectively
• Strong verbal and written communication skills
• Understanding of requirements creation and development
• Knowledge of Agile methodology a plus

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 50,000 – 83,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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