City Club Apartments Hiring for Account Manager for Marketing and Communications Department Job at Farmington Hills, MI Full Time

ACCOUNT MANAGER FOR MARKETING AND COMMUNICATIONS DEPARTMENT

Reports to: Chief Brand Officer | FLSA Status: Exempt, Full-time | In-Office Position

COMPANY OVERVIEW

City Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment Hotel brand,
a differentiated living experience.

Partnering with award-winning local restaurants, retail & furnished housing companies, City Club Apartments combines environmentally conscious, technologically advanced, resort class amenities with a unique mix of short-term furnished, and long-term unfurnished apartments & penthouses. International design is overlaid with local art, design, culture, sports & education, creating experiential living with wide-ranging appeal. Hospitality is served with a 24/7 concierge, weekly social programming events, art, and time-saving services.

POSITION OVERVIEW

The Account Manager is a key position that leads and drives the output and P&L of the in-house advertising agency, City Club Apartments Communications. The in-house advertising agency creates & implements sales marketing campaigns & print/digital advertising for our operating and development communities, it also creates and fulfills print collateral for the properties and internal departments. The account manager’s key responsibilities will include project management & driving critical path deliverables for the projects & meeting or exceeding the budgeted department revenue metrics. This position reports to the Chief Brand Officer.

Working with, leading & managing the output of the design director, marketing director & social media manager to ensure brand consistency in our sales advertising and property collateral fulfillment, and on time on budget output. Projects will support our internal CCA clients; operating properties, new developments, corporate projects, recruiting, and investor relations.

Components of the role include project and client management, department budgeting, client proposals, vendor billings, and monthly/annual P&L tracking and reporting. Administrative tasks will include quotes, bids, balance sheets, collateral orders, receivables & payables, project tracker, department report, job intake, timelines and scheduling, collateral audits, historical data & project archives.

The Account Manager is an analytical, process-driven, proactive priority driven marketing professional. You love to juggle a multitude of different tasks that help the in-house marketing team drive P&L, schedules, and brand consistency. You thrive in a high-octane environment adapting to the ebb and flow of the modern marketing world and a demanding owner. You are a stickler for crossing the I`s and dotting the T`s, creating reports and following checks lists and love nothing more than balancing budgets, driving consistency, and managing priorities to stay on track for the critical project schedules.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Proactive; Set, manage, and drive critical path project dates and deliverables.
• Priorities: Track, manage, and schedule project deliverables, using our online PM software Smart Sheet.
• P&L; Drive department billings to meet or exceed the department income proforma.
• Brand Compliance: Protect the brand and ensure brand consistency and compliance in our owned earned and paid media, and property collateral.
• Lead; Create and manage weekly department, project & team task reports, balance sheets & budgets reports, and the monthly executive summary.
• Manage job & order intake for the department through our ticketing system
• Track and manage project budgets, receivables & payables, gather & manage vendor bids, create property quotes, issue vendor purchase orders, set up new vendors, and process vendor invoices for payment.
• Manage vendor relationships and the preferred vendor lists, yearly pricing negotiations & agreements.
• Help manage and schedule the twice-yearly collateral property audits and place the orders through our internal storefront system, manage print fulfillment and coordinate deliveries and installations. Participate in the yearly property budgeting to manage replenishments & updates.
• Support the design director with the management of the print and digital property archives
• Support the assistant marketing director and design director with marketing coordination & administration for our owned, earned & paid media.

REQUIREMENTS

• 5+ years as Account Director/Account Supervisor/ Account Executive or 5+ years working for an advertising agency or department
• Four (4) year degree in in business management or marketing
• Minimum of five (5) years of marketing account management & AR/AP/P&L experience.
• Professional experience with project management processes, and software such as MS Project, Smartsheet, etc.
• Professional experience managing account receivables & account payables. Creating and managing RFPs, bids, quotes, vendor payments, and budgets.
• Experience managing print projects, print production, and print fulfillment. Understanding of the technical print requirements to be able to bid, quote and coordinate the production and installation of print collateral.
• Experience of working within a brand environment, helping manage and maintain brand consistency through marketing and print collateral.
• Professional experience with MS Office, (advanced Excel), Soci & Adobe Creative Suite. Google analytics, MRI, and power BI are a bonus.
• Pro-active self-starter who understands business – demonstrable knowledge of budgeting, procurement, and project management processes.
• Excellent written and verbal communication skills
• Excellent time-management skills in a fast-paced work environment
• Proven track record of meeting and exceeding performance metrics
• Skilled at adapting interpersonal skills when interacting with a variety of audiences, such as company executives and external vendors.
• Possess a passion for teamwork, client service, and reaching business results through problem-solving.