City of Concord, NH Hiring for Guest Services Associate – Part Time 10-15 Hours Weekly (3 Positions) at Canterbury, NH Full Time

DEPARTMENT: Parks & Recreation Department

TYPICAL WORK SHIFT/SCHEDULE: 10 to 15 Hours Weekly, Variable Schedule, Evenings and Weekends are required.

STARTING SALARY RANGE: $17.10 – $20.27 Depending on Qualifications

APPLICATION INSTRUCTIONS:
Open until filled with weekly review of all applicants.

A City Application is required. Applications may be completed online at www.concordnh.gov. For more information on applying, please call the Human Resources Department at (603) 225-8535 (voice) or TTY at 800-735-2964 or 7-1-1.

The city-wide Community Center has openings for three part time Guest Services Associates. These positions are instrumental for efficient operations of this state of the art facility. Working under the direction of the Parks and Recreation Department, these positions will be responsible for the supervising of programs and activities at the center. The Community Center boasts the following amenities: four program rooms, two exercise rooms, library services, an auditorium with stage, gymnasium, a teaching/pre kitchen and outside patios. This position will be highly visible working alongside staff and users of the community center. If you have excellent customer service skills, apply today!

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JOB SUMMARY:
Performs work in the general supervision of the city wide Community Center, provides exceptional customer service.

Examples of Duties

Performs building supervision duties, which include accepting class registration, using computers, and cash handling.

Set up and take down for classes and public meetings.

Minor cleaning of rooms – pick up trash, sweep floors as needed.

Assists with securing building at the end of day

Maintains inventory of all supplies required to perform the duties of the position.

Performs other related duties as assigned.

Typical Qualifications

Education and Experience:
Associates degree in Business, Recreation, or Hospitality is preferred.

Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.

Licenses and Certifications:
Operator’s License

Youth and Adult CPR and First Aid certification

Supplemental Information

MATERIAL AND EQUIPMENT USED:
Computer, Telephone

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:
Working with a diverse client base, knowledge of various computer software programs, and providing exceptional customer service.

Skill in:
Use of computers and working with people.

Mental and Physical Abilities to:
Read and comprehend instructions, correspondence and memos.

Use of Computer and telephones are required.

Apply common sense understanding to carry out simple instructions.

Communicating effectively both verbally and in writing.

While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and lift and/or move up to 50 pounds.

Working Conditions:
The incumbent’s working conditions are typically moderately loud and indoors.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.