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The City of Peoria strives to be an employer of choice and most of our employees turn jobs into long-term careers.
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The purpose of this position is to provide a variety of library support work including activities in the circulation, reference, youth services or technical services area of the library. This is accomplished by providing excellent customer services by exemplifying a positive attitude and exceeding the needs of all patrons. Assists with a wide variety of library activities and programs as needed. The Library Aide will assist with desk coverage when needed to provide additional staff support during high volume shifts. This position is distinguished from a Library Page position by the additional assigned duties and customer service assistance provide at the Circulation Desk.
The ideal candidate for this position will be able to:
- Sorts, shelves, and files various library materials accurately according to library classification systems (alphabetic and numeric) in a timely manner.
- Reviews shelves for accuracy and re-shelves misplaced items. Maintains appearance of work and public areas.
- Performs regular library sweeps, and checks the book drop on a scheduled basis. Perform duties to assist with opening and closing procedures.
- Packs and prepares materials for transport and receives and unpack incoming deliveries.
- Locates and retrieves library materials requested from stacks to fill holds.
- Checks-in library materials and transit items using computerized automation system. Sorts donated materials by condition and other criteria established by the library.
- Answers directional and informational questions. Answers phones and assist customers with accounts. Utilize ILS system to check out, issue new accounts, update accounts, answer phones and place holds and perform general clerical duties.
- Assists with special programs as needed and performs related duties as assigned.
- Demonstrates continuous effort to improve operations, decrease turnaround times, and work cooperatively and jointly to provide quality customer service.
- Provides general directional and customer service assistance. Resolves patron disputes.
- Maintain awareness of new services, updates and developments in the library field and offer suggestions to supervisor.
- Completes forms, reports and detailed notes documenting transactions in circulation such as, mending, media, damaged and patron accounts as needed.
Why Peoria?
Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for.
About Peoria
The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently ranked as the #1 place to live in Arizona by Money Magazine, and in the top 50 happiest places to live in the country, we are committed to maintaining the level of service to our residents to sustain and enhance the lives, and culture of Peoria.
Join our growing team and become a part of the buzz that is Peoria! If you are passionate about providing excellent service through anticipating our community’s needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!
Get an inside look at the Culture of Peoria
We are:
P-Professional~E-Ethical~O-Open~R-Responsive~I-Innovative~A-Accountable
Application Process:
A standard twelve-month probationary period must be served. However, it may be extended depending on incumbent performance. Applications will be accepted for current vacancies only until closing date, or until a sufficient number of applications have been received.
DURING THE SELECTION PROCESS, ANY APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT
AN EQUAL OPPORTUNITY EMPLOYER. OPORTUNIDAD DE EMPLEO CON DERECHOS IGUALES
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled