This is a full-time, regular, non-exempt position covered by the provisions of an agreement between the City and OPEIU.
Open until filled. First review of applications will be Wednesday, June 8.
Job Details
Essential Functions
Monitor parking activity and patrol city streets and municipal parking facilities in the enforcement of the City’s parking program and regulations. Drive or walk established routes. Drive a city vehicle in a safe and appropriate manner to travel between various worksites.
Collect money from and audit parking meters and pay stations in the on-street and off-street parking systems. Prepare money to be transferred to bank through armored carrier service or other means as determined by the City.
Issue non-moving traffic citations for observed parking violations. Serve as a visual deterrent to code violations. Report and tag hazardous and/or abandoned vehicles, expired registrations, and needed street and sign repairs; authorize vehicle towing; report traffic accidents and other occurrences to department staff or to the Police Department.
Install, repair, and service parking meter equipment and pay stations in the on-street and off-street parking systems. Maintain and order parking signs and striping as required, and work with the City’s operations division and/or service vendors when necessary to make changes. Maintain control of meter/pay station keys, revenue collection routes, and enforcement routes.
Provide information to violators, the public, business community, and other government agencies regarding codes, laws, and ordinances. Respond to questions, complaints, and inquiries.
Input data on a portable computer system and maintain a variety of accurate records related to citations and vehicle impounds. Input, extract, download and transfer daily records using a computer terminal; access and retrieve information and prepare related reports. Prepare documentation for submission to the courts on contested parking citations and testify in court as necessary on behalf of the City of Vancouver.
Assist in traffic control including directing traffic at accident sites and special events; provide customer service.
Perform related duties and responsibilities as required.
Qualifications
Experience and Education
Experience
Some general work experience involving parking enforcement and/or parking maintenance or a related field;
At least one year of relevant customer service experience.
Education
Equivalent to completion of the twelfth grade.
Computer Skills
Basic skills in electronic database and record-keeping systems; experience preferred with T2 PowerPark Flex or other relevant parking management system;
Basic skills in Microsoft Outlook, Word, and Excel.
Required Licenses and/or Certificates
Possession of a valid driver’s license;
Ability to obtain a valid CPR/First Aid card within 3 months of hire;
Flagging card within 6 months of hire.
Knowledge
City of Vancouver Municipal Codes and the RCWs of Washington State regarding parking and other related ordinances;
Tools, materials, processes and techniques of digital computerized parking meter and pay station maintenance and repair;
English usage, spelling, grammar, and punctuation;
Safe and efficient work practices as they relate to parking enforcement, parking maintenance, and revenue collection procedures;
Modern office procedures, methods and computer equipment;
Use of personal computers and basic software;
Basic record keeping principles.
Abilities
Learn geography of assigned enforcement area;
Learn, understand, and apply pertinent laws, rules and regulations;
Prepare and maintain accurate daily logs, parts records, and inventories;
Perform general clerical tasks;
Perform required arithmetic calculations;
Communicate clearly and concisely, both orally and in writing;
Enforce parking and traffic regulations in a firm but tactful manner in sometimes volatile situations;
Work in situations with hostile customers;
Focus on many different activities at one time. (i.e., pedestrians, traffic, parking problems/violations);
Perform a variety of maintenance and repair tasks on parking meters and pay stations;
Use and operate hand tools, mechanical equipment, and power tools and equipment;
Walk for extended time periods and cumulative distances (7 to 9 miles per day);
Wear approved uniform and maintain professional appearance;
Work in unfavorable weather conditions;
Understand and follow oral and written instructions;
Apply good judgment and practical knowledge to resolve unusual or irregular problems;
Work independently in the absence of supervision;
Operate a personal computer and appropriate software;
Work in a manner consistent with the City of Vancouver’s Operating Principles;
Work and act as a team player in all interactions with other City employees;
Provide a high level of customer service at all times;
Project and maintain a positive image with those contacted in the course of work;
Establish and maintain cooperative working relationships with those contacted in the course of work;
Develop and maintain collaborative and respectful working relationships with team members and others;
Consistently provide quality service;
Maintain regular and dependable attendance.
This position is subject to successful completion of a pre-employment reference check, basic criminal background check, credit check, driving abstract and a medical evaluation.
Job Posting End Date
Open Until Filled
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