JOB SUMMARY:
The Transit Supervisor represents the County of Clear Creek to the community, supervising and coordinating daily activities and service deliveries of transit operations in compliance with applicable Federal, State and Local requirements. The position oversees and coordinates long range and operations planning and public relations; operates and maintains the transit schedule and all transit stops; oversees and coordinates assigned activities with other City, State and Federal agencies with the goal of providing safe, reliable and efficient bus service. This position provides responsible administrative support to the Operations Manager.
PRINCIPAL JOB DUTIES:
Transit Specific Expectations –
Management Expectations-
Strategic Planning Expectations-
Customer Service Expectations –
Other Duties:
MINIMUM JOB REQUIREMENTS:
EDUCATION:
High School Diploma or Equivalent
LICENSE/CERTIFICATIONS:
EXPERIENCE:
KNOWLEDGE, SKILLS & ABILITIES:
English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Expectations of Customer and Personal Service is high.
Computers and Electronics – Knowledge and use of phones, copiers, scanners, computer hardware and software. A master level of computer proficiency, including the MS Office Suite (Word, Excel, PowerPoint) and database type programs. Must have the ability to learn how to use and enter information into accounting software.
Administration and Management – Knowledge of business and management principles. Skilled in organization, decision-making and time-management skills. Exercise independent judgment and critical thought. Supervisory skills to analyze programs, policies, and operational needs. Ability to plan, organize, assign, direct, motivate, review and evaluate the work of staff, and provide for their training and professional development. Ability to prepare timely and accurate s. Ability to issue oral and written instructions to direct staff. Expectations of Administration and Management is high.
Budget – Knowledge in the principles and practices of grant/budget management and administration.
Communication & Listening – Ability to accurately and effectively transmit and receive information that is necessary to the accomplishment of goals and objectives including effective written and oral communication; ability to keep customers, subordinates, peers, and supervisors informed; and the ability to actively listen. Ability to understand, interpret, and communicate complicated policies, procedures and protocols.
Interpersonal Skills – Able to maintain courteous and effective working relationships with the public, county department personnel, co-workers, and other agency personnel.
Management of Time and Projects:
Ability to organize work, set priorities, meet critical deadlines, and follow up on assignments with minimum direction.
NECESSARY SPECIAL REQUIREMENTS:
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
The noise level in the environment is moderate. Work requires primarily indoor activities. Work is generally scheduled Monday through Friday with some evening, holiday and weekend hours as required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is frequently required to sit, talk, hear, walk and use hands to finger, handle, or feel objects, tools, or controls. A greater portion of the work done in this position requires sitting and the ability to use a keyboard and mouse. The employee is occasionally required to reach with hands and arms, stand, twist, bend, crawl, stoop, balance, kneel, or crouch. Physical demands are described as sedentary (exert up to 10 lbs. of force frequently or constantly. Occasionally lift, carry, pull, or push up to 40 lbs to move objects). Travel by automobile is required to attend professional meetings and trainings. Must possess verbal and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
SUPERVISORY:
Hire, schedule, train, review, coach, and discipline all Bus Operators
The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons.
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