Coastal Windows & Exteriors Inc Hiring for Call Center Representative/Marketing Associate Job at Beverly, MA Full Time

SALES DEVELOPMENT REPRESENTATIVE JOB DESCRIPTION

As a Call Center Representative/Marketing Associate, you ARE Coastal Windows & Exteriors! The Call Center Representative is tasked with identifying and generating sales opportunities through both inbound and outbound calling activities. The right candidate will be one who works well under pressure, thinks out-of-the-box, easily initiates relaxed but informative two-way phone conversations with prospects, and is highly self-motivated. The right candidate will also understand how to assess a company’s needs and cater the outreach to each prospect specifically. Your main role will be contacting inquiries that have reached out to us, qualifying them as prospects, educating them about our products and setting up appointments. You must have strong interpersonal and communication skills as you are the first impression for our company and make a lasting impact on future customers. Your primary responsibility is to help turn inquiries into qualified opportunities. This position requires heavy inbound/outbound phone calling, qualification to generate new opportunities. The Call Center Representative will be expected to report on qualification and call/email activity and stay thoroughly informed on all products.

Qualifications

• This entry-level position requires an ambitious self-starter and someone that can effectively process inbound inquiries and identify qualified leads and opportunities. Relationship selling skills, with the ability to manage sales calls at varying levels of customer accounts, are essential.

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.

• Extremely self-motivated with a diligent work ethic.

• High level of integrity and strong commitment to being successful.

• Ability to work independently as well as part of a team in a fast-paced environment.

• Adept computer skills including proficiency with Microsoft Office.

• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals.

• Must be self-motivated, persistent, and able to work independently.

• 100% reliable, able to come to work in the office and detail-oriented.

• Positive can-do attitude and tireless work ethic. Driven and self-sufficient.

• Meet or exceed assigned quota of a minimum calls / emails per day.

• 1+ year of successful experience in telemarketing a plus!

Earning Potential:

This is a full time hourly position and expected to work a total of 40 hours a week Monday-Friday and every other Saturday (9-12) (taking time off during week).
-Full job training, professional development, and team building activities to improve your skills.

Career Growth is important to so many people, and excellent promotion opportunities are available for team leaders! We are growing our team fast as our business is exploding and need qualified happy employees to come join our Coastal family!

Job Type: Full-time
Pay: $15.00 – $25.00 per hour plus monthly bonus potential based on lead volume.

Job Type: Full-time

Pay: $15.00 – $25.00 per hour

Benefits:

• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Signing bonus

COVID-19 considerations:
Wearing masks and social distance in the office.

Ability to commute/relocate:

• Beverly, MA 01915: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Marketing: 1 year (Preferred)

Work Location: One location