COASTLINE Chrysler Dodge Jeep Ram Hiring for Automotive Sales BDC representative Job at San Juan Capistrano, CA Full Time

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen

Job Type: Full-time

Additional Compensation:

• Bonuses
• Store Discounts

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Paid Training:

• Yes

Management:

• Store Manager

Typical start time:

• 9AM

Typical end time:

• 6AM

Schedule:

• Monday to Friday
• Weekends required

Company’s website:

• www.coastlineauto.com