Qualification :
Not Applicable
Responsibility :
Business / Customer :
Project / Process :
People / Team :
Organization :
Must Have Skills
Java
Play the role of an “application Owner/Lead” supporting the applications responsible end to end with in one of Agile squad.
As a Support owner, be responsible for Incident, Problem, Change, Knowledge, Event, Risk, Communication management processes for the application by working with appropriate stakeholders.
Support team management and leadership.
Ability to understand and be responsible for the contractual SLAs(Service level agreements ) and KPIs(key potential indicators)
Ability to drive and resolve technical issues from start to closure by working with appropriate stakeholders.
Attitude to front face with client and strive for Client excellence.
Work with offshore for tasks management, assignment, and tracking.
Good communication and escalation management skills.
Open to work off hours based on need (incidents, planned changes/releases etc.)
Understand Cognizant’s Transformational DNA and help lead the initiatives in the respective area of support.
Be responsible for the onshore and offshore team and take accountability of delivery
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Aug 04 2022
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
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