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Job Description
The College Board, a national educational organization, is conducting a search for a Senior UX Designer / Researcher. This position can be fully remote or based in our New York, NY office.
More than 7 million students each year engage with College Board through its programs and services—and the fact is that most of them are not ready for a four-year degree. College Board is investing in ensuring that all students—including those who are not on a path to a four-year college—derive value from this engagement. College Board, along with key partners, are building solutions to provide students with the insights, motivation, and tools they need to discover careers and matriculate into high-quality postsecondary programs aligned to their career interests and aptitude. The College Board is looking to bring on a Senior UX Designer to help build out the future of our digital ecosystem. The Designer is charged with fully understanding the business and operational details of our organization as a basis for designing digital solutions that help students take a productive next step after High School. You will work closely with our Program Owners to understand their needs and can guide the creative team in finding solutions that achieve business goals and serve user needs.
The Senior UX Designer is not just a thinker, but also a maker. You will help create documentation and deliverables for our products. You will lead the development of presentation materials (Keynote, PowerPoint, Google Slides) and can distill complex information into focused and impactful presentations. You should be skilled and comfortable with presenting to a range of leadership levels, from Program Owners to the Executive Leadership Team, earning buy-in for the work in a manner that instills confidence in leadership at the College Board.
You will be part of a product team designing and updating applications/web properties that serve our students and educators. You will learn our global design system and system architecture and become an expert and evangelist for both. You will help train new designers, assist in others’ projects, and also take the lead on some. You will work closely with our global standards team, our design research and analytics groups, and our program-specific product teams.
What you’ll do:
Analyze business and technical requirements
Identify target users and help build hypothesis around user needs for projects
Own and lead Research (generative and evaluative) for your team/products, coming up with the right strategies for each sprint or Discovery
In addition to Research, collect other types of data to inform design decisions/solutions (e.g., surveys, analytics dashboards, accessibility reviews).
Consistently conduct research and lead synthesis sessions with your team, in an agile and lean way
Plan together with your team how implementations that came out of research should be prioritized
Create user journeys and flows to capture current and future states of user pathways
Develop wireframes, interactive prototypes, comps, specifications and other design documents to communicate design ideas to project teams
Work within our design system and help grow it
Partner with the Accessibility team to ensure designs are compliant
Create and present concepts/deliverables to your working team and stakeholders
Handoffs to developers through tools like Figma, Zeplin and Invision
How you will collaborate with your team:
Coordinate with project management and design team to ensure timely delivery of design artifacts
Assist and lead collaboration sessions, working groups, and inter-team coordination
Own and manage timelines not just individually, but for the team as a whole
Be a significant contributor to the fostering of our design process and quality standards, based on objective, data-driven evidence
Forming and maintaining solid relationships with project team members and stakeholders
Foster a collaborative and learning environment by partnering with stakeholders and facilitating design decisions to optimize for the user experience while balancing interests within technology, marketing, business, and executive partners
Be the “voice of the customer,” representing user needs in product design decisions
About you
You are…
Someone with a ‘Product Design’ mindset, who owns the end-to-end design delivery: from strategy to comps
Self-managing, but also used to working within a team
Experienced working in Agile, iterative/lean design and delivery environments
Experienced growing and working within design systems
Experienced in information architecture and complex taxonomies
A strong negotiator that is willing to collaborate and find a middle ground
Dedicated and passionate about our non-profit mission
A great storyteller, both with words and visualizations
Effective, but easy-going – someone that is fun to work with and really thrives in a collaborative environment
A team member that is not afraid to speak up about what they feel is important, but also is strategic in picking their battles
A person with a good sense of humor who isn’t afraid to try and fail (or to try and succeed!)
Able to provide relevant case studies and a portfolio of your work
Application Details
Please include your portfolio in your application along with a password if it is protected. Thank you!
