If you are looking for a rewarding career in Human Services and you want to make a difference in the lives of others by helping to provide benefits to Pennsylvania’s most vulnerable citizens, then the Clerical Assistant 2 job is the job for you. DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, and opportunity for advancement.
WORKSITE ADDRESS: Multiple locations with the Allegheny CAO
Location Addresses:
Institutional Related Eligibility District Office
301 5th Avenue, Suite 420
Piatt Place
Pittsburgh, PA 15222
Piatt District Offices
301 5th Avenue, Suite 380
Piatt Place
Pittsburgh, PA 15222
Warner District Offices
332 5th Avenue
Warner Centre
Pittsburgh, PA 15222
Southeast District Office
220 Sixth Street
McKeesport, PA 15132
Greater Pittsburgh East District Office
5947 Penn Avenue
Pittsburgh, PA 15206
Division of Operational Support
301 5th Avenue, Suite 470
Piatt Place
Pittsburgh, PA 15222
DESCRIPTION OF WORK
You will be responsible and accountable for performing a wide range of clerical duties. The performance of these tasks is essential to enhance our ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by utilizing knowledge of office procedures and systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You should demonstrate basic computer skills as a Clerical Assistant 2 performing various office functions including data entry, customer service, scanning, imaging, attaching, filing, answering phones and processing mail and voice mail. This includes all job functions that are necessary to perform these duties with or without reasonable accommodations. Job duties are carried out under the general supervision of a Clerical Supervisor.
Additional details regarding the duties of this position may be found in the position description.
Work Schedule and Additional Information:
Full-time employment.
Work hours are 8:30 am to 5:00 pm, Monday – Friday, with 30-minute lunch.
Travel: As needed
Overtime: As needed
Shift work: No
WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the assigned district office in Allegheny County. Telework opportunities will be available based on seniority.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Six months as a Clerical Assistant 1; or
graduation from high school; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
Hiring preference for this vacancy will be given to candidates who live in Allegheny County. If no eligible candidates who live in Allegheny County apply for this position candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected].
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.*Eligibility rules apply.
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