Computer Enterprises Inc. is currently hiring for a NOC Analyst for our client in Wilmington, DE.
NOC Analyst
Wilmington, DE (3rd Shift Tuesday – Saturday)
Contract
Description:
Crucial part of the Production Support team which is responsible for managing incidents for new and existing Products. This incident manager is responsible for ensuring that all incidents are identified, triaged and resolved within SLA guidelines. Additionally, this position will be responsible for ensuring that all root-cause analysis is documented for high severity incidents and delivered to the respective Product owners. This position will interface with various operations teams to bring quickly and timely resolutions to incidents. Work is performed in a 24/7 operations environment.
*Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.
Job Types: Full-time, Contract
Pay: $25.00 – $30.00 per hour
Benefits:
Experience level:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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