CONFIDENTIAL ASSISTANT II/III Government Job Dept-Community Services Agency Full Time

Payroll Analyst:

• Provide excellent customer service and administrative support to County departments;
• Handle external and internal inquiries from the public, employee and departments;
• Maintain administrative alphabetic and numeric files, including confidential information by filing and retrieving a variety of documents;
• Answer the telephone, route calls, take messages, meet and assist the public;
• Search files for specific information;
• Compile information and data necessary for the preparation of various departmental reports;
• Review documents for propriety and explain basic agency policies to applicants, clients, and the public;
• Deal with the public in a tactful and courteous manner;
• Follow oral and written instructions;
• Travel to various sites when necessary;
• Operate a variety of computer programs;
• Multi-task, prioritize and problem solve;
• Work with community to provide services, resources and information in accordance with department standards and policies;
• Handle documents and correspondence of a confidential nature; and
• Perform other duties as assigned.

SKILLS/ABILITIES

• Work cooperatively and collaboratively with other employees, professionals and general public;
• Effectively learn, interpret and apply administrative and departmental policies, laws and rules;
• Comprehend and follow complex oral and written instructions;
• Perform adequately under work and time pressures in completing work assignments;
• Exercise common sense and sound judgment in making independent decisions required in performing secretarial duties;
• Compose and edit business correspondence, utilizing the appropriate format and content;
• Produce concise, accurate and timely reports;
• Communicate and follow through effectively with all internal and external customers;
• Handle customer requests and complaints, and route appropriately;
• Maintain accurate records, files and correspondence;
• Deal with the public in a tactful and courteous manner;
• Operate a variety of computer programs;
• Accurately perform a wide variety of keyboarding and general clerical duties of average difficulty;
• Follow oral and written instructions;
• Interpret and follow County/Department procedures and policies;
• Work cohesively with peers in a team environment;
• Multi-task, prioritize and problem solve; and
• Travel to various sites when necessary.

• Various filing systems, including alphabetical, numerical, chronological, cross-indexing and subject matter filing systems;
• Composing business correspondence;
• Basic mathematics, including basic accounting procedures;
• Multicultural skills, knowledge and experience;
• Standard office machines, such as telephone, personal computers, copy machine, adding machine, etc.; and
• Windows operating systems, Microsoft Word, Power Point and Excel.

• Two (2) years of journey-level clerical experience

• Three (3) years of journey-level clerical experience

• Experience in Human Resources within the last year including, but not limited to payroll, recruitment, or other various Human Resources functions.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification.  Eligible lists are effective for six months, but may be extended up to eighteen months.