Full Job Description Position Overview:
As a Director of Sales & Operations you will lead a team towards meeting and exceeding all sales performance expectations while delivering an amazing experience for our customers and employees. You will manage all phases of store operations from staffing and training to operations and facilities with a maniacal focus on helping each sales representative in your store achieve their selling potential. Director’s will focus first and foremost on their people while keeping a close eye on all aspects of the business including achieving and exceeding sales objectives, recruiting and staffing, store presentation, marketing, and sales activities execution, inventory management, loss prevention, and store operations.
Responsibilities: Achieve or exceed all Store sales and customer satisfaction expectations. Positively contribute to a fun, friendly, competitive culture. Effectively manage a team of 3-10 employees. Lead by Example & be a Team Player. Meet store staffing requirements through the recruitment and retention of high-performing sales representatives and RSMs/ASMs. Ensure all store personnel understands & follow all Company policies and procedures. Conduct weekly store meetings to increase sales thru sales training and product knowledge. Effectively manage all controllable store expenses including but not limited to: staffing & scheduling, inventory, cash handling, facility maintenance, discounting, & asset protection. Utilize reports to identify training and performance gaps and then create and execute effective performance improvement plans. Resolve customer issues. Deliver all store Operational, Customer Service, Training, & Sales & Marketing objectives on time. Deliver an outstanding customer experience for guests and employees by creating a clean & organized store environment that meets or exceeds both the Company expectations. Assist the Market Manager and/or the Director of Sales. Attend and participate in meetings and conference calls as assigned. Communicate via email or telephone with internal and external customers in a timely and professional manner. Positively and effectively adapt – and lead your team in adapting – to a competitive, ever-changing business environment. Other duties as assigned. Requirements: Must be 18 years of age or older. High school diploma or equivalent minimum. College degree preferred. Four (4) or more years of telecommunications experience and extensive product and sales training knowledge OR Four (4) or more years of leadership experience in the service industry (restaurant, hospitality, banking, customer service, retail, or etc.) Must love to sell, and love to teach others to sell. Excellent interpersonal and communication skills with the ability to effectively multi-task. Computer literate. Ability and commitment to work 40 hours per week, including evenings, weekends & holidays. Ability to positively motivate others to success. Ability and commitment to succeed in a monthly quota driven environment.
Bilingual (English/Spanish) a plus in some markets. Must be reliable and have high personal integrity with enthusiasm and eagerness to learn Strong analytical skills and ability to multi-task Proficiency in Microsoft Office products and general computer literacy Demonstrated leadership abilities and excellent interpersonal skills Strong written and verbal communication skills Strong analytical and verbal/written communication skills. Demonstrated leadership abilities and excellent interpersonal skills. Open Availability / No Schedule Restrictions. Must be willing to travel; Continued good standing with the company.
Benefits/Compensation: A competitive base pay PLUS monthly commissions! Additional income opportunities through contests and incentives Medical/Dental/Vision/PTO for Full-Time Employees Only Discounts on products and wireless phone service Excellent career development opportunities
Physical Demands: The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this position, the Director of Sales & Operation might regularly be required to stand and lean over, use hands and fingers, handle and feel objects, pens, use telephone, talk and hear. This person will work in a construction environment at times.
Must be able to work a minimum 40-hour work week and must be able to work nights, weekends and holidays. Must be able to stand or sit for long periods of time. Ability to use both hands in fine, gross manipulation of small tools, such as a copier, computer, and telephone. Must have the ability to see well enough to read the handwritten and typewritten material. The Wireless company presently operates over one hundred wireless branded retail shops nationwide. United Wireless is the fastest growing TPR in the nation. Although we have grown through leaps and limits over the last few years, our company tradition stays the same. We are a corporation with a family feel.
Job Type: Full-time
Pay: $150,000.00 – $212,704.23 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Willingness to travel:
Work Location: One location
Report
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> $18.11 hr. – $27.09 hr. DOE Job Summary: Responsible for the accurate, efficient, and courteous...
Apply For This JobJob Details Full-time$50,000 – $80,000 a year40 minutes ago Benefits Dental insurance Health insurance Work from home Paid time off...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Sr. Telecommunications Engineer NCC is currently seeking a Sr. Telecommunications Engineer to support telecommunications initiatives...
Apply For This JobJob Duties We’re seeking a Web Developer/IT Applications Programmer 2 to join our growing and vibrant team. Remote contract (6...
Apply For This Job**ON SITE JOB JACKSONVILLE, FL – NO REMOTE APPLICANTS**** Join our innovative technology team that is redefining the ground transportation...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Description Trigyn’s direct government client based in Arlington, VA has a long-term contract assignment...
Apply For This Job