Convey Health Solutions Hiring for Manager, Human Resources Job at Port Saint Lucie, FL Full Time

The Human Resource Manager is responsible for providing human resources’ business partner support to the Call Center and/or Distribution Center. The role is critical in executing the organization’s HR capital initiatives and driving HR functional excellence at the site.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Ensure the success of all human capital initiatives with an emphasis on recruiting and employee relations.

· Ability to execute recruiting strategy, including employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management

· Must actively engage in high volume recruiting during annual enrollment period or other times of peak hiring and onboarding

· Manage pre-employment screenings including online assessment tools and the development of job specific profiles.

· Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance

· Assist and support employee investigative processes related to disciplinary actions and employee complaints

· Monitor the pulse of the organization to ensure employee morale and engagement

· Conduct employee onboarding and help organize training & development initiatives

· Gather and analyze data with useful HR metrics, such as time to fill and employee turnover rate

· Maintain employee files and records in electronic and paper form

· Conduct exit interviews to analyze trends and develop recommendations to improve retention

· Assist with administration of workers’ compensation and unemployment claims

· Maintain all files in a secure and confidential manner according to policy

· Manage other aspects of Human Resources as assigned

EDUCATION AND JOB REQUIREMENTS

· Bachelor’s degree

· 5-7 years of human resources experience

· PHR/SPHR certification a plus

· Experience in call center and/or distribution center environments

· High volume recruiting experience is required

· Strong communication and interpersonal skills

· Ability to organize, prioritize and multi-task

· Proficient in Word, Excel, and Outlook

· Flexibility to work according to business needs including weekends during peak hiring season(s)

· Must be comfortable with high volume workload and not be afraid to “roll up your sleeves”

· In-office work required; this is not a remote position

OTHER DUTIES AND RESPONSIBILITIES

· Responsible for compliance with all federal, state and local laws, rules and regulations affecting Company

· Responsible for participating in quality assurance, compliance and in-service and continuing education activities as requested by Company

· Responsible for performing other duties and responsibilities as required

Knowledge, Skills, and Abilities:

· Strong oral and written communication skills

· Ability to learn and apply various technologies quickly

· Ability to engage comfortably with varying levels of internal and external customers

· Ability to quickly understand emerging technologies and their business value is required

· Ability to work collaboratively at all the levels in the organization

· Self-starter, comfortable working in a face-paced, growing environment

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location