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Elign Consulting is hiring a Lead HR Analyst. This is a remote opportunity.
Job Description:
This person will work in the Service Now environment and triage tickets to the right people. They will advise and work with the team as questions come in and match questions to people. They will ensure the work is being carried out on a daily business and also work with a counterpart to ensure the business as usual and project work is also getting done.
This person should understand how to field questions, be customer service oriented and work closely with the team members to help them solve the issues when needed. They will hold daily meetings for various support team members and help to solve issues when they arise.
Must Have:
1. HR focused person with the ability to understand the technology that drives the data and processes
2. Project management skills would be good as there’s a process that needs to be kept in place and continually communicated
3. Organization is a must
4. Experience working with a major ERP HR package
5. Knowledge of various HR processes is important
6. Application Support experience and/or working with support in one way or another is also important
7. Service Now experience is a plus
With a passion for enabling and empowering consultants and companies to evolve for the better, Elign is a certified Women and Minority owned business that strives to help people bring their business values and goals to fruition.
Job Types: Full-time, Contract
Schedule:
Experience:
- Microsoft Office: 2 years (Required)
- ServiceNow: 1 year (Preferred)
- Project Management: 1 year (Preferred)
- HR: 3 years (Required)
- major ERP HR package: 2 years (Required)
- Application Support: 2 years (Required)
Work Location: Remote
