Core Civic Hiring for Senior Business Analyst, HR Technology at Brentwood, TN Full Time

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Senior Business Analyst, HR Technology located at our corporate office in Brentwood, TN. Come join a team that is dedicated to making an impact for the people and communities we serve.

The Senior Business Analyst, HR Technology works with key stakeholders to identify system enhancement and business process improvement opportunities for HR Technology products and related functional HR processes in products including core HCM, Talent systems, Learning Management systems, Employee Relations systems, employee workflows, employee document management and others. Serves as the primary point of contact and HR liaison for HR-related technology projects and business process improvement projects. Coordinates HR project team members and is the HR lead for HR technology project tasks, design and adaptation of HR business processes, change management planning, and communications planning. Leads business-side activities to develop use case scenarios and functional requirements.

• Serves as the primary HR contact to gather business requirements and use cases for product features, process improvement solutions, system enhancements, and project implementations for HR technology products. Participates in or leads multiple projects that are at varying stages of completion. Captures and monitors action items for assigned projects and activities.
• Responsible for business-side coordination for HR Technology supported application features, process workflows, and correspondence, and recognizing impacts of any proposed changes. Clearly articulates system and business process impacts back to project teams and leaders for further discussion and investigation. Coordinates with IT to review HR Technology system release notes and upgrade communications to align messaging and timing for impacted users. Helps facilitate discussions to determine interest in new feature adoption.
• Translates and documents non-technical requirements into technical concepts with a comprehensive understanding of HR applications, technical and process interdependencies. Identifies options for potential solutions (system and business process). Collaborates with IT to jointly assess potential solutions for both technical and business suitability. Recognizes current limitations and difficulties that may impact potential solutions.
• Defines requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis to define business solutions.
• Organizes and prioritizes requirements based on review sessions with stakeholders. Translates those requirements into packages used for vendor RFI’s, RFP’s, scorecards and to provide the foundation for test cases. Works with System Analysts to maintain strong relationships with existing vendors.
• Serves as the primary point of contact in HR for reporting of business-side issues for assigned applications and/or projects. Communicates and collaborates with IT and/or the vendor on issue resolution. Keeps HR business users up to date on progress and status.
• Proactively analyzes complex business solutions identifying process gaps, and recommending solutions to improve efficiency and business performance through automated systems or business process changes. Defines, models and documents current and future state business processes.
• In coordination with project teams, leads business teams through user acceptance testing activities to ensure that HR systems meet the outlined requirements. Validates configuration aligns to requirements and business case. Serves as escalation point for HR for active technology projects and/or HR technologies, as needed.
• Stays current on features and roadmaps for assigned HR Technology portfolio products. Investigates new features of application and related technologies with IT counterparts. Ensures alignment with the business by attending business strategy and planning meetings.
• Upskills members of the HR Technology team on product capabilities, solution background, HR business processes, current gaps and future needs.
• Domestic U.S. travel may be required.

Qualifications:

• Graduate from an accredited college or university with a Bachelor’s degree is required.
• Five years of business process definition and analysis experience with a broad array of HR applications and employee relations processes is required.
• Additional years of related work experience may be substituted for the required education on a year-for-year basis up to two years.
• Two years’ experience in the HR domain documenting requirements, defining business process changes (via Visio or other modeling tool) and presenting to groups of HR business users is required.
• Experience with the Cornerstone on Demand enterprise suite and JDE HR modules preferred.
• Additional experience with HR systems for Talent Management, Learning, Performance, Succession, HCM, Employee Relations, HR Case Management, HR Knowledge Management, and employee workflows is preferred.
• PMP certified, Six Sigma certified, SDLC certified and/or Agile certified is preferred.
• Proficiency in Microsoft Office applications is required
• Minimum Age Requirement: Must be 18 years of age.
• A valid driver’s license is required.

CoreCivic is a Drug-Free Workplace and EOE – including Disability/Veteran.

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