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Salary: $45,198.40 – $54,932.80 Annually
Description
THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 – Telecommuting.
HEALTH AND HUMAN SERVICES AGENCY
The County of El Dorado , Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.
COMMUNITY SERVICES DIVISION
The Health and Human Services Agency’s Community Services Division is responsible for the administration of older adult programs for El Dorado County residents 60 years of age and older. These services include: Senior Nutrition, Senior Shuttle, Older Adult Day Services, Long-Term Care Ombudsman, and many more! In addition to the services to seniors, Community Services also administers Veteran Affairs, Animal Services, Public Housing Authority, HEAP & Weatherization programs.
Low Income Home Energy Assistance Program
Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program aimed to assist low-income households that pay a high portion of their income to meet their energy needs. LIHEAP is funded by the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services.
THE OPPORTUNITY
Program Assistant is a support position that works under the direction of a Program Coordinator or other professional or management staff member and provides generalized support and services for a variety of program areas.
The Selected Candidate Will Have The Opportunity To
- Receive and review program application to determine eligibility and certifies clients for program services; counsel and advise applicants based on their needs and makes appropriate referrals to other community services agencies as applicable.
- Perform program implementation including the scheduling of trips, collection of fees, reservation of transportation, and the promotion and oversight of scheduled program activities.
- Provide information about resources, programs, service and entitlements, medicare, medical and other programs which exist under Human Services.
- Provide basic counseling about aging, nutrition, and low-income concerns and assists clients with independent living and long-term care matters.
- Maintain liaison with co-workers, community groups, government agencies and other entities to ensure maximum usefulness of programs.
- Maintain accurate files and records related to contacts with program participants.
For a full description of duties and responsibilities please review the job description here .
Ideal Candidate Statement
The ideal c andidate for this vacancy will have exceptional customer service skills, experience working at a fast-paced front counter serving low-income and senior households and display initiative in carrying out assignments. Experience interviewing clients, determining program eligibility and working with difficult customers as well as being a team player and maintain effective working relationships with those contacted in the course of work is required.
Minimum Qualifications
Human Resources will assess your application to determine if you are minimally qualified using the following recommendations.
Education And Experience
Equivalent to possession of an Associate of Arts degree with major coursework in social services, psychology or a related field,
and
One (1) year of experience in eligibility determination, counseling or intervention or in office support work which has included interpreting and explaining complex rules and regulations. Relevant experience may be substituted for the education on a year for year basis.
Click here to view the minimum Qualifications for Program Assistant, as well as the physical, environmental, and working conditions.
SUBMIT YOUR APPLICATION
Apply online by clicking the ‘Apply” link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click ‘Accept” .
If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at [email protected].
RECRUITMENT PROCESS
The Human Resources Department will screen all applications to identify qualified candidates. After screening , qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.
A training and experience evaluation will be utilized to determine an applicant’s ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant’s education, training and experience will be evaluated using a pre-determined formula.
Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the “Work Experience” section of your application. Do not refer to a resume or other documentation.
For more information on the recruitment process, click here .
Based on the department’s needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.
Additional Information
The County of El Dorado is recruiting applicants for Program Assistant – Low Income Home Energy Assistant Program. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. If you are interested in the position of Program Assistant with the Health and Human Services Agency, please submit your application.
We Currently Have The Following Vacancies
- One (1) full time vacancy in the Health and Human Services Agency, Community Services Division, located in Placerville CA
Click Here for Frequently Asked Questions
The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing, including but not limited to marijuana. A positive test may result in the revocation of an employment offer.
Follow the same steps as noted above to insert the banner.
Not just rustic mining towns and historic sites – Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.
Escape the traffic and smog because El Dorado County is just:
- 40 miles to Downtown Sacramento
- 50 miles to Sacramento International Airport
- 129 miles to San Francisco
Here are a few of the many activities and events available throughout El Dorado County:
- Hiking, Camping, Fishing, Boating, and Watersports
- Skiing and Snowboarding
- Live Music and Music Festivals
- Local Craft Breweries and Wineries
- El Dorado County Fair
- Placerville Speedway
- Farm to Fork Restaurants
- Local Shopping Gems
Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information.
CHECK OUT OUR VIDEO TO LEARN MORE!
Closing Date/Time: 11/27/2023 11:59 PM Pacific
