CSX Hiring for Regional Operations Manager – TRANSFLO (Midwest Region) Job at Cincinnati, OH Full Time

Job Summary

Manage TRANSFLO terminal performance within a specified geographic region ensuring operations meet customer requirements and industry best practices. Work to increase CSX & TRANSFLO revenue by developing multi-modal business solutions utilizing rail and truck. Identify improvements in TRANSFLO’s operating standards driving terminal and supply chain productivity. Direct contractor workforce of approximately 60 terminal managers, customer service representatives and loaders across the region.

***This position must be located in the Midwest Region.

Primary Activities and Responsibilities

• Manage and approve all business start-ups and service changes within region.
• Work directly with customers and contractors to ensure a Zero Defect process.
• Direct terminal contractors on strategic and tactical initiatives in regard to terminal operations, customer service and safety.
• Develop, implement and maintain work instructions covering all aspects of terminal operations, including material handling, to ensure a safe and quality service product for customers.
• Work directly with CSXT operations personnel, including Superintendents and Managers of Train Operations, to ensure fluid operations for rail cars in and out of the terminals.
• Manage terminal budgets of $10-$15 million including terminal staffing to drive efficiencies and improve operating income.
• Accountable for achieving regional and network wide goals in key performance metrics including injuries, contaminations, service failures, customer complaints and environmental releases.
• Miscellaneous activities and responsibilities as assigned by manager

Minimum Qualifications

• Bachelor’s Degree/4-year Degree
• 5 or more years of experience in transportation, logistics, supply chain, operations, material handling and/or business/strategic management

Equivalent Minimum Qualifications

• High School Diploma/GED
• 7 or more years of experience in transportation, logistics, supply chain, operations, material handling and/or business/strategic management

Preferred Qualifications

• Bachelor’s Degree/4-year Degree
• 7 or more years of experience in transportation, logistics, supply chain, operations, material handling and/or business/strategic management

Knowledge and Skills

• Knowledge of multi-modal railroad operations and infrastructure
• Knowledge of material handling, including hazardous materials, and rail transloading operations and equipment
• Time management and prioritization skills
• Written and oral communication skills
• Microsoft Office skills, including Sharepoint and Customer
• Relationship Management software
• Creative and strategic problem solving skills
• Ability to lead, coach and influence contractors
• Ability to communicate effectively with customers
• Self-starter, requires minimal direct supervision

Leadership

The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.

Job Requirements

• Wear protective equipment (such as welding shields, hard hat, hearing protection)
• Work hours may vary in length and schedule (may include a non-standard work week)
• Travel required (can be up to 50%)