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Starting Salary: $16.60 per hour.
Primary office location: 7 N. Broadway
Do you have a passion for Customer Service? Are you a team player, innovative, and a good communicator? If you answered yes, then the City of Edmond is the perfect place to come grow your career!
Who We Are: Our goal is to provide high-quality, personal services to our customers. The Utility Customer Services department processes payments, responds to questions or concerns regarding services provided for electric, water, sewer, solid waste collection and drainage.
About the position:
- Option a daily schedule of 8:00-5:00 Monday-Friday, or 7:30-5:30 Monday through Thursday and 7:30-11:30 Fridays
- Answer incoming calls for Utilities.
- Work with customers setting up services.
- Provide customers with information on their accounts.
- Perform billing functions and quoting deposits.
- Work with field representatives to coordinate service requests.
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Advantages and Benefits:
- Your work has a direct, impact on the Edmond community.
- You get to work in a diverse, collaborative environment on a variety of projects!
- Besides a safe, stable, learning environment, you get a generous benefits package for our health, vision, dental, and wellbeing.
- We have a dedicated, on-site, medical clinic that is no cost to employees and covered dependents for the services and Rx they provide.
- We earn time off for vacation and sick leave; we have paid holidays, longevity, and retirement for our future.
- After training option for 100% remote work available.
- Our pay period is every two weeks.
- Annual step increases based upon performance.
- Opportunities for growth and advancement.
