Dealer Specialties Hiring For Field Service Account Manager at State College, PA, United States Full Time

Job Description

Dealer Specialties is looking for a highly-motivated, independent and customer-focused Field Service Account Manager to join our growing team!

What we will offer

• $16-$18/Hour wage with mileage reimbursement
• Full benefits package and PTO
• Professional training opportunities and upward mobility
• Upbeat Innovative Culture
• Tools provided to help you be successful
• All equipment provided

Route experience and automotive experience is a plus but not necessary.

We are adding individuals to our team that are highly motivated self-starter that enjoys solving problems, has a passion for providing outstanding customer service, and the desire to make a difference. You have the ability to build relationships with all types of personalities, and you pay attention to the smallest of details. We give the online shopper what they are looking for. Our customers are automobile dealerships who rely on us to collect and distribute their vehicle inventory information across the Internet.
Our Field Service Account Reps visit dealerships daily on assigned routes within your local market to collect vehicle data and take high-quality photographs of each dealer’s inventory. The work you do impacts 100% of a dealer’s online shoppers. Your route would consist of existing dealership customers within your local market. This person will also conduct vehicle inspections thru our app for online sales for dealerships. We want people who will show up and provide exceptional customer service and attention to detail.
We will train the right individual who possesses the desired qualifications.
Field Service Account Reps essential functions:

• Our Field Service Account Reps enter vehicle information on the vehicle’s options and equipment, take high-quality digital photographs, print marketing materials, and then move to the next vehicle to repeat the process.
• Communicate with dealership management daily regarding which vehicles need to be photographed
• Upload data and photographs collected to the home office for distribution via proprietary software
• Conduct a walk around inspection for vehicles using our proprietary app. This is a surface inspection, not a mechanical inspection.
• Some product up-selling and new business prospecting in some areas is encouraged
• Action-oriented, customer focus, interpersonal savvy, comfort around management, integrity, and trust, priority setting, problem-solving, time management, listening, and organizing
• Other strengths include customer service skills, detail-oriented/precise, eye for automotive photography, enjoy working outdoors, and work independentlyon your own, motivating yourself to get the job done in an excellent manner at all times
• A solid base of general automotive knowledge
• Route Sales or Field Service experience preferred
• Most of your day will be outdoors, photographing as many as 25 to 40 cars per day, with several pictures per vehicle

Field Service Account Reps requirements:

• Enjoy working outside at least 85% of the time
• Valid driver’s license, reliable transportation, and auto insurance
• Clean driving record and background
• Ability to identify vehicle makes, models and features
• Ability to bend, squat, stoop or kneel, stand for a prolonged period of time.
• Ability to visually and properly identify small defects around and underneath vehicles.
• Strong computer and digital camera skills (able to upload, download, attach files; minor equipment troubleshooting; basic Office suite knowledge)
• Available to work Saturdays when needed

Field Service Account Reps benefits:

• Flexibility
• Rewarding pay
• Paid vacations
• Great benefits (401K, Insurance, Paid Holidays)

About DE

Dominion Enterprises (DE) is a privately held digital marketing, data services, and software services conglomerate offering client solutions through specific business units in several verticals including automotive, hospitality, franchise, real estate, advertising, and powersports. Our customers rely on our B2B products and services through Data One Software, DMS Vue, Activator, Dealer Specialties, Cross Sell, Alliant, DX1, Travel Media Group and Franchise Ventures business units. Headquartered in Norfolk, Virginia, approximately 1,000 employees work nationwide. We are proud of the collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package which includes a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce. DE is a drug-testing employer.