Delaware North Hiring For Director Food And Beverage And Retail Operations, Buffalo Airport at Cheektowaga, NY, United States Full Time

Job Description

The Opportunity

Delaware North Travel & Hospitality is seeking a Food and Beverage Director to lead our team at the Buffalo Niagara International Airport in Buffalo, New York. Our ideal candidate shares our passion for delivering the highest quality of service to our guests – taking great pride in your work and the impact you have on a moment or occasion. You’re an inspiring leader who understands that training and developing your team is critical to the operation and you can successfully manage people, processes, budgets and expenses effectively.

At Delaware North, we care about our associates. We are committed to invest in our people’s personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. .

Responsibilities

• Manage day-to-day operations with a strong focus on guest satisfaction.
• Supervise and coordinate activities of all unit management and oversee the supervision of hourly associates; ensure proper hiring, promoting, and termination of associates; provide instruction on company policies and procedures and ensure proper follow-through; ensure compliance with federal, state, local and Delaware North regulations.
• Review financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Complete accurate and necessary administrative duties, including hiring, training, sales tracking, labor tracking, payroll, petty cash, deposits, inventories, ordering, account payables and receivables, and accounting as needed.
• Maintain the safety and security of all associates, customers and company assets.
• Lead by example by demonstrating the qualities that you expect from your high performing staff.

Qualifications

• At least 10 years’ management experience in the hospitality industry or equivalent experience with responsibility for overseeing multi-unit operations.
• 10+ years’ experience for accounts payable with revenues above $10 million.
• Experience in a multi-unit operation and/or regional oversight of food, beverage and/or retail of varying complexity.
• Financial acumen including P&L, inventory control, menu engineering, cost analytics in F&B and retail.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.
• Must have strong communication, interpersonal, and leadership skills to deal effectively with all types of business contacts,employee affairs, and customers.
• Ability to navigate and utilize Microsoft Office Suite programs, appropriate point of sale systems, and any other required operating machines.

Who We Are

Serving Buffalo fliers since 1952, Delaware North provides food, beverage and retail services at Buffalo Niagara International Airport. An array of local and national brands and restaurants are part of the airport’s award-winning traveler experience including the world-famous Anchor Bar chicken wings, a staple at the airport since 2009.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.