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United States, New York, New YorkInflight Services05-Apr-2021Ref #: 5780How you’ll help us Keep Climbing (overview & key responsibilities)On Board Services is seeking a self-directed individual who has demonstrated operational experience with strong awareness of the Catering operations. They must possess strong interpersonal and communication skills that are effective and in line with Rules of The Road. They must be able to communicate upwards and on behalf of the OBS organization. They must have a keen sense of customer impact when operational constraints occur. They will also be expected to promote a safety culture, as well as operation excellence on a day to day basis. This individual will keep a watch over all last mile activities at a station level for Catering Operations. They will report directly to the Regional Manager and have frequent contact with Director, Managing Director, and Vice President level leaders.Primary Functions:Responsible for the day to day coordination of catering ramp operationsBe familiar and work cohesively with all ACS disciplines within the ACCExecute a high standard of ramp, food, and aircraft safetyContinuous monitoring of Flight Family as it pertaining to missing catering items/equipment while coordinating their delivery through Cater dispatch for an on-time departureSupports all Charter operationsPartner with ACS to ensure clear ramp areas to avoid gate blockage for Catering trucksClosely connected with Gate Keeper position in the ACC to communicate and coordinate aircraft swapsMonitor ground radio frequencies and coordination as neededWork closely with all OCC Catering desk during all tactical and strategic planning sessions for your stationConstant focus and adherence to published policies, procedures, and provisioning specificationsMain point of contact for delay root cause analysis and template completionBe familiar with all Catering business continuity plans when a level of high operational impact has been identifiedUnderstand and execute flight prioritization from a catering perspective when applicableUnderstand and activate high wind protocols when applicableMaintain keen awareness of local weather or other issues that could cause a station IROPWork proficiently in tools such as Flight Family, FACTs, Bridge Desktop, IFX, O2P, GP4, and all other identified applicationsEnsures appropriate leadership level awareness of operational challenges and issues for the dayExpected to think and act creatively to solve constraints in the name of what is best for the Delta customerEmbraces diverse people, thinking and stylesConsistently makes safety and security, of self and others, the priorityWhat you need to succeed (minimum qualifications)Must have strong operational understandingMust have good analytical and root cause analysis skillsMust be willing to work irregular and varying schedules (including holidays)Must have demonstrated skills and abilities to communicate effectively at all levels of the organization (frontline to executives) using a variety of toolsMust possess excellent critical thinking and quality decision making abilitiesMust be performing satisfactorily in present positionMust have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based jobWhere permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.What will give you a competitive edge (preferred qualifications)ACC or previous operations experience is highly desiredThorough knowledge of Catering operations or mass kitchen and food processing/ handling is highly desired
Posted on :
2021-08-09T08:08:01Z