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Job Description
Under the direction of the Deputy Regional Administrator, oversees the daily operations, management, and administration of the Public Health Region 11 Social Work Programs. Conducts program analysis, develops performance measures, provides consultation and advocacy for high risk, vulnerable populations and communities. Responsible for monitoring multiple complex program budgets. Develops regional standards, policies and procedures. Takes a leadership role in problem solving for program solutions. Oversees the quality assurance, training, and technical assistance to providers, contractors, and regional staff. Collaborates with other state, local and private agencies regarding public health interests. Performs supervisory functions such as hiring, orienting and training new staff. Serves as a vital member of Incident Command Structure for regional response to public health emergencies. Actively collaborates with community organizations, schools, coalitions, and agencies on public health, social work and case management issues. Manages work activities of program staff and reviews performance. Works under minimum supervision with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions:
(35%) Responsible for managing and administering Social Work programs in Public Health Region 11, including CSHCN-SP, Case Management for Children and Pregnant Women (CPW), Texas Health Steps Provider Relations , Personal Care Services (PCS), Community First Choice (CFC) and Case Management for Newborn Screening, Birth Defects Epidemiological Surveillance and Blood Lead Surveillance. Administrative functions include human resources, supervision of personnel, and staff development. Establishes goals and objectives for all programs. Develops and monitors regional processes for evaluating program goals and objectives. Develops guidelines, policies and procedures. Maintains a strong leadership role in decision making and providing solutions to program issues. Oversees multiple complex program budgets such as monitoring operations and travel budgets to ensure funds are utilized in the most cost-effective manner. Oversees all program purchases and approves purchase requests. Participates with other regional social work administrators and Central Office in the development of regional and state policies and procedures for DSHS statewide social work programs. Supports central office and regional initiatives. Serves on the regional executive leadership team to plan and develop regional priorities and activities. Represents DSHS on numerous boards, panels and advisory committees. Oversees special investigations, internal audits, and evaluation reviews for Region 11. Provides regional feedback to Central Office for legislative reviews or requests.
(25%) Provides direct supervision of staff, team leads, and managers within the Department of Social Work Services. Develops and conducts hiring selection, performance measures, promotion/re-classification, recommends disciplinary or reward action of all staff under supervision. Develops and implements in-service training for staff, providers, and community partners. Oversees time and leave system for staff and approves work schedules and leave requests.
(15%) Assumes leadership role in advocating for psychosocial and health needs for our consumer populations at the state, regional, and local level in the planning, development and integration of programs that address the needs of these populations. Participates in community organization and development activities in Region 11. Provides consultation to communities in assisting to identify and develop needed resources to meet the needs of children. Serves as a resource for families, providers, contractors and the public regarding social work, case management, community resources and public health. Represents Region 11 at meetings, hearings, committees and conferences.
(15%) Responsible for providing technical assistance and quality assurance for regional providers and contractors. Monitors regional social work contracts for CSHCN and CPW programs. Reviews all Case Management for Children and Women provider applications for Region 11. Partners with central office staff to form review teams.
(10%) Serves as a vital member of the Incident Command Structure for regional response to public health emergencies. Collaborates with community organizations and groups such as the American Red Cross and the Salvation Army in the delivery of community disaster mental health services. Provides oversight and direction in social work crisis intervention functions. Involved in special projects as assigned by the Regional Medical Director.
Knowledge Skills Abilities:
Knowledge of principles and practices of Social Work and case management systems.
Knowledge of local, state, and federal laws relating to children’s’ programs.
Knowledge in principles and techniques of supervision, management and leadership.
Knowledge of public administration and management.
Knowledge of community resources at local, state, and national levels.
Knowledge of computers and software programs.
Knowledge of budget and fiscal management.
Knowledge of the Incident Command Structure.
Skills in conflict resolution, mediation, facilitation and sound decision-making.
Skills in community organization and development of community resources.
Skills in communicating effectively, both orally and in writing, to diverse groups.
Skills in training and giving program presentations to variety of groups.
Skills in providing quality assurance and technical assistance to staff and providers.
Ability to establish goals and objectives for multiple programs.
Ability to prepare concise reports with accurate data.
Ability to develop, implement, monitor and evaluate program policies, procedures and practices.
Ability to supervise, plan and assign the work of others.
Ability to administer and manage multiple programs, budgets and to analyze and evaluate reports.
Ability to prioritize work assignments and practice time management techniques for efficiency.
Ability to provide leadership and direction.
Ability to work independently and work well in a team environment.
Ability to maintain confidentiality.
Ability to devise solutions to administrative and personnel problems.
Ability to follow DSHS Policies and Procedures.
Registration or Licensure Requirements:
Licensed Baccalaureate Social Worker (LBSW) or Licensed Master Social Worker (LMSW) issued by the Texas State Board of Social Work Examiners.
Initial Selection Criteria:
Applicants must state on their application how they meet each of the required initial screening criteria listed below.
1. Must have a current social work license issued by the Texas State Board of Social Work Examiners (LBSW or LMSW).
2. Master’s degree in social work or closely related field.
3. Experience managing different staffing levels. 3 years preferred.
4. Experience in program management.
5. Experience in budget management.
Additional Information:
Applicants who applied for Requisition Number 509692 will need to reapply for this job posting.
Must be authorized to work in the U.S. without sponsorship.
Salary Note: The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
Ten Tips for Applying to DSHS Jobs:
1. Resumes will not be accepted in lieu of the State of Texas Application.
2. Review your preferences for travel, shift, location, etc. with the requirements on the job posting.
3.Describe how you meet each initial screening criterion.
4. Don’t leave any field blank on the application.
5. Accurately reflect your work experience and dates of employment in the employment history section.
6. Sign your application.
7. Once you submit your application it cannot be changed and you cannot submit more than one application for a position.
8. Review and update your application for each new position.
9. Ensure you complete any required assessments.
10. You can check the status of your application anytime through the HHS Jobs Center.
Help is available through the HHS Employee Service Center. See the Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS link below for more information.
MOS Code:
There may be no direct military occupation(s) that relate to the responsibilities of this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the initial selection criteria for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form – Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
