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General Summary
The HR Systems Coordinator is responsible for completing the day to day operational / maintenance activities related to keeping HR systems updated and current. Responsibilities include issue (ticket) management, data entry and the execution and communication of weekly, monthly and ad-hoc reports as requested by functional teams.
Reports to: Manager HR Systems
Essential Duties and Responsibilities:
Systems Maintenance and Issue Resolution
Ensure files are received and the daily maintenance tasks are completed on time
Review the new hire information to ensure validity, accuracy and completeness prior to execution
Manage the HR Systems tickets received and takes action to resolve
Follow up with 3rd party support on pending cases
Set-up and maintain system codes, controls and tables such as jobs codes, status codes etc.
Reporting
Compile, generate, and distribute ad-hoc, special and/or customized management reports in a timely manner
Personal Technical Development
Continue to expand systems knowledge through training and educational opportunities.
Special Projects:
As directed by manager, participate in special projects within or outside the HRIS arena.
Required Skills:
Detail oriented, able to track and work through multiple tasks simultaneously
Passion for ensuring accuracy of data, confidentiality and system uptime
Shows sound judgment when taking action to resolve issues
Is able to complete activities with training and some oversight
Works comfortably in team environment
Solid verbal, written and communication skills
Is able to maintain a high degree of confidentiality
Comfortable navigating internet and working with web applications
Some experience on HR SaaS (Cloud) application is beneficial but not required
Comfortable navigating web browser and working on web based applications
Minimum Experience:
6 months – 1 year working with MS Tools (Access, Excel, Word, PowerPoint)
Preferred Qualifications:
B.S. Degree in Human Resources or Computer Science preferred or equivalent experience