DHL Hiring for Sales Support Specialist Job at Portland, OR Full Time

Job Title: Sales Support Specialist (Design/Content)

Job Location: This position can be based anywhere in the Central or West Region

We have an exciting opportunity for a Sales Support Specialist to be a part of our Sales Performance Team. This is a very dynamic and versatile position that requires and outside the box analytical thinker with superior knowledge in presentations and design.

In this role, you will be providing support and knowledge directly to our internal customers (US Sales), as well as working with our Head of Sales Support on key initiatives to support US selling efforts.

As the Sales Support Specialist, your responsibilities will include:

• Creating, evaluating, updating and reviewing content; supporting internal sales training initiatives in addition to some external customer facing content.
• Work with Head of Sales training to create key content and content design deliverables (scope, objectives, timeline & execution)
• Determine information architecture and content structure at project level.
• Carry out content design activities and produce deliverables at project level including, user interviews and creative brainstorming with relevant stakeholders.
• Create new or edit existing content to meet project objectives
• Consult with the Sales team on product specifications and make recommendations.
• Drive regional and local initiatives and maintain Data Quality and integrity in our CRM system
• Conduct system trainings and support implementation of new business rules, system upgrades and protocols
• Ad-hoc analysis such as preparation of performance reporting or monitoring against development plant and other systems as required

You may be the perfect fit if you meet the following requirements:

• Advanced Microsoft Skills required (Excel, PowerPoint, etc)
• Strong presentation and content design knowledge
• Bachelor’s degree is required (Business, Finance, Accounting, Marketing or related field)
• Prior Sales Support experience preferred
• Ability to manage and prioritize multiple projects, work effectively, independently and in a Team environment, and with excellent verbal and written communication skills

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL. We will always enable you to take on responsibility and encourage your growth, personally and professionally.

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF’s logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers’ increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.