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We’re hiring for raw pet food company that has been selling tons of product!
This is an ecommerce brand.
Apply if you think you’re aligned (this isn’t the full job description)
THIS CANDIDATE SHOULD HAVE WORKED WITH PERISHABLES
This role is uniquely situated between supply chain management, manufacturing, and fulfillment. You will not only improve our day-to-day operations but also preempt what our brand needs at each phase of growth—meaning you will single handedly be responsible for building out our operations org from both a process & people standpoint.
At the onstart, you will be a 1-person team. The role will be execution heavy, spanning everything from raw material procurement to inventory & production planning as well as running our inbound and outbound logistics.
After you’re fully immersed in our operations, you will know exactly what we need and will be in charge of hiring & training new team members to fill the execution needs of our operations (i.e. inventory / demand planning, PO & vendor management, logistics). You are now leading a team in charge of all of our complex operations and your role will shift to escalations, management & oversight. You are always the point person for finding additional efficiencies, whether it’s sourcing new suppliers, finding ways to reduce scrap during manufacturing, renegotiating contracts, or changing our packouts at our 3PL to reduce costs.
You must be beyond organized, action-oriented, data-driven & are obsessed with finding efficiencies & unblocking paths. You will report directly to the founder & work hand-in-hand with our marketing team to seamlessly meet demand with supply.
What you’ll do day-to-day:
In the beginning:Manage vendor relationships across our entire supply chain (from raw materials to packaging to cold storage & freight) & procure new vendors as we continue to scale
Oversee our entire demand / inventory planning process through modeling, scheduling, and organizing logistics
Design robust ‘standards’ for all ongoing processes, i.e. when to reorder a raw material, how many inventory days-on-hand should we be holdingFirefight when things break—and things WILL break. Whether it’s our restock being delayed due to a truck issue or equipment breakdown at the manufacturing facility, it’s your job to weigh the priorities, make the call and drive towards the best next steps
Build new tools (excel / google sheets / software) where appropriate to make raw material & inventory management easier to manageBuild in-depth reporting to measure & track our supplier, manufacturing & logistics health (ex. PO fill-rates, scrap / yield, on-time delivery rates) as well as take action on an ongoing basis as a result of how these are tracking
Eventually you will also:Hire & manage team members to execute in areas like scheduling and managing logistics, inventory / demand planning & vendor management. It’s your job to define the most important positions to fill at each stage of our company’s growth and you will single handedly be responsible for finding the right candidate and bringing them up to speed
Oversee our 3PL / fulfillment operations, holding our partners accountable to the high level of service we expect and triaging & resolving all product or shipping issues as they come up.
You’ll also build in-depth reporting to understand fulfillment issues like mispacks and thaws and use this data to inform continuous improvements for our 3PLsLead any and all operational projects that are priority given the phase of the business, such as: expanding to a new distribution warehouse, sourcing ingredients for a new recipe, finding ways to increase our cash conversion cycle and so much moreMost importantly—build & design processes at Viva that will allow us to 2, 5, 10x in size successfully. Your job is to ensure that ‘supply & operations’ are never the bottleneck for our growth.
There are so many additional bullet points that we could list but it would never be truly comprehensive. If that doesn’t phase you & in fact, you’re the type to constantly & proactively search for optimizations, apply for this role!
We’re looking for someone who has:
5-8 years experience in supply chain, manufacturing & operations with a proven track record of scaling fast but never compromising the quality of the execution3-4 years managing operations teams that span across planning, logistics, manufacturing, and even finance and customer success. You know what it takes to hire, lead & inspire an organizationKiller execution & attention to detail. You’re the type of person who doesn’t ‘miss things’ & knows how to just get s*** done.
You’re a natural at juggling a bunch of things while never dropping the ballInbox zero mentality about your to-dos and your team’s—you know how to efficiently manage a large, ambiguous project and break it down into tactical pieces, delegate & oversee to completionStrong analytical skills—you live in spreadsheets and think in tables. You live & breathe metrics & are obsessed with tracking performance in different areas of ops; this is how you determine what your next action is
