Disney Parks, Experiences and Products Hiring for Distribution Services Operations Manager- Ontario, CA Job at Ontario, CA Full Time

Responsible for the management of personnel and facility operations within a Distribution Center. Operating areas include inbound/receiving and the related regions, outbound order processing, and fulfillment with a focus on the Five Keys (Safety, Courtesy, Show, Inclusion, and Efficiency).

Ensure a safe and efficient operation, while focusing on internal Guest service and process, achieved by coaching, mentoring, and providing performance feedback to their Cast Members. Understanding the strategic goals of the operation ensures the team can implement the tactical skills needed to improve efficiency, and maintain a high level of service while looking for financial opportunities.

Collaborate with Resort and Segment Partners (Finance, Safety, Merchandise, Facilities, etc) to understand their needs and implement process changes to achieve Win/Win situations.

You will to the Manager Distribution Services

Responsibilities/You Will

• Lead a safe and efficient culture through open communication regarding Cast Member performance regarding goals
• Own and review the Operating Guides for their area. Routinely examine current processes and look for alternative standard methodologies to meet changing requirements
• Lead workflow and Cast to meet budget objectives and achieve daily goals
• Exploit opportunities for enhanced learning, new tools, and technology by analyzing issues and trends
• Warehouse Management Service experience
• Process Cast Member paperwork, i.e. separations, discipline documentation, and time sheets
• Use budgetary skills to forecast and plan the business and analyze financial data to recognize aberrations and trends
• Conduct accident investigations with root cause analysis and remedies for solutions. Update detailed training procedures and programs
• Develop, mentor, and recognize the Cast in a Union environment. Cultivate a relationship with each Cast Member led, providing development, and feedback resources
• Coordinate the arrival of new hires, Cast Members by conducting scheduled check-ins
• Develop existing Cast Members through performance feedback sessions Coordinate recognition, leave of absence tracking, safety coaching, performance management, and cascade communication to Cast Members
• Support the training and knowledge transfer to handle the areas of Key Performance Indicators
• Lead vendor relationships to support the facility and equipment regarding maintenance

Basic Qualifications/You Will Have

• 2+ Years of Leadership Experience
• Lean Manufacturing, 6 Sigma, Value Stream mapping
• Budget and Accounting knowledge
• Leadership skills that demonstrate successful mentoring, planning, communication, and execution for hourly Cast Members
• Experience leading in an inclusive environment
• Microsoft Suite Experience
• WMS (Oracle Retail/Blue Yonder preferred), ERP system (Island Pacific, Oracle Retail, or SAP)

Preferred Qualifications

• Proficient in the Spanish language

Required Education

• AA/BA/BS or 2+ years of experience in Business Management, Industrial Engineering, Operations Management, Logistics, or Manufacturing

The hiring range for this position in Anaheim is, 63,386 to $85,030 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes medical, dental, and vision benefits. Disney also offers 401K and retirement savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

About The Walt Disney Company

Walt Disney Parks and Resorts U.S., Inc. is an equal-opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories, and be relevant in a constantly evolving world.

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