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Job Description
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This is a remote position.
Looking to join an award-winning company in the AEC industry?
DLB Associates is an innovative industry leader in consulting and design engineering. For more than 4 decades we have advanced the development of sustainable, high-performing infrastructure through our first-class Engineering Services which are driven by exceptional professionals like you!
Our work is mechanically and electrically intensive and includes designing some of the most advanced mission critical technology spaces in the world.
We contribute to the development of forward-thinking standards and technologies. Our internal culture is one that seeks to continuously challenge and optimize our tools and processes by pushing technology to the bleeding edge. Our culture allows us to meet and exceed our clientsxe2x80x99 expectations by understanding what is important to them.
Position Title: Operations & Maintenance Director
Position Location: Remote – work virtually from anywhere in the United States
Salary
DLB recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates.
Job Summary
The Operations & Maintenance Director regularly interacts with senior leadership and executive staff on matters concerning functional area, division and / or clients. The Operations & Maintenance Director establishes operational objectives and converts strategic communication to tactical planning. Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
The Operations & Maintenance Director will be self-directed on day-to-day work and independently perform most responsibilities. Will lead project teams and projects of complex scope and broader programs. Will coordinate activities of other personnel and assist in the development of policies and procedures.
The Operations & Maintenance Director will communicate and operate in line with organizational goals and values, as well as departmental objectives.
Essential Functions
Lead Operations and Maintenance Department Activities (25%)
- Establish and grow a new department that will tap into a critical need of the design, construction and turnover process for data centers (DC) and other industries that is drastically under-served
- Develop a go-to-market strategy that leverages our technical strengths and service excellence in addressing this untapped industry need in the Transition to Operations stage for new and existing clients
- Develop, document and implement methodologies and procedures to enable robust post-build data center, and other industries, operations and maintenance
- Coordinate with other departments on the implementation and execution of various services necessary to support transition to operations projects
- Coordinate with other departments on the implementation and execution of Operations and Maintenance services
- Assist in the RFI / RFP and business development process
- Assist in the contract writing / communication / defending / management process for new contracts
- Develop and manage department budgets and resources
- Prepare s and presentations for executive management, as requested to identify progress of the department and services development
Oversight of Project Activities for Client Facilities (25%)
- Lead the Operations and Maintenance team and interact closely with the other department directors to oversee production and delivery of O&M manuals, asbuilts and vendor equipment training including ongoing systems training
- Provide technical support and guidance for projects and initiatives, including troubleshooting, fault response or fail over scenarios, post-mortems, reliability centered analysis and root cause analysis
- Develop methodology for warranty management for Data Center, and other industry owners as a service. This will define the various systems, who holds the warranty and tracking communications to ensure resolution. Software solutions are likely part of this service (Computerized Maintenance Management System – CMMS).
- Collect / document / share lessons learned define goals / collaborate / define requirements / test & demo potential software solutions (CMMS)
- Manage schedule, coordination and planning for seasonal testing and performance evaluations
- Perform QAQC peer reviews for project deliverables
- Collect data and other information for client s
- Develop project proposals including project scope, schedule and budget
Manage Stakeholder Relations (25%)
- Responsible for execution of the firmxe2x80x99s client value system and assuring projects are executed in accordance with company policies and standards
- Serve as primary client contact for one or more clients. May act as a Client Program Manager with business development and marketing responsibilities.
- Develop and maintain positive relationships with commercial clients and other stakeholders
- Assist with research for technical papers for conferences and journals
- Attend meetings and coordinate with internal and external stakeholders to ensure the efficient execution of services
- Organizational Development and Continuous Improvement of Policies and Procedures (25%)
- Build, train and mentor a cohesive, technical and high performing team while creating a learning and growing environment
- Monitor and evaluate the performance of Operations and Maintenance department staff
- Ensure safety and security of department personnel
- Keep abreast of industry best practices and new technologies
- Contribute to organizational training and standards development
- Lead strategic planning for the group
- Assist with hiring process
Performs Other Related Duties as Assigned
Requirements
Position Requirements (Advanced level for all the following)
- Knowledge of mechanical and electrical engineering principles and practices
- Knowledge of local, regional and national regulations and codes
- Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
- Skilled in completing assignments accurately and with attention to detail
- Strong project management skills
- Ability to read and interpret engineering plans and drawings
- Ability to markup drawings and specifications in Bluebeam
- Ability to change the thinking of or influence others
- Ability to work successfully in a remote environment thru effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
- Ability to follow company and site safety requirements
- Ability to analyze and prepare documents, s and correspondence
- Ability to communicate effectively in both oral and written form (technical and non-technical information)
- Ability to communicate effectively directly with clients and at times serve as primary point of client contact
- Ability to work successfully as a member of a team and independently with moderate supervision
- Ability to work under pressure and meet close deadlines
- Ability to manage personnel, budgets and timelines
- Ability to develop and maintain relationships with stakeholders
- Ability to work in a fast-paced, dynamic environment
- Ability to multi-task and prioritize tasks
- Ability to adapt to changing conditions and needs
- Ability to problem-solve quickly and efficiently
- Ability to effectively plan and delegate the work of others
- Organizational skills, with the ability to manage multiple tasks simultaneously
- Self-starter who takes initiative and ownership of all related department activities, assignments, budgets, objectives and strategic direction
Physical Demands
The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is
- Frequently required to remain in a stationary position
- Frequently moving through office, facility and other environments
- On occasion the employee may need to move stationary items weighing up to 30 pounds
Travel / Relocation Requirements
- Up to 50% annually, this may include travel to any or all 50 US states
- Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.
Education / Experience
- Bachelorxe2x80x99s degree in engineering, architecture or related field (construction management, building construction, construction science, etc.)
PLUS
- Minimum of thirteen years of related experience in professional services and / or construction industry
DLB Associates is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We are committed to diversifying our workforce.
DLB Associates participates in the E-Verify program with the Department of Homeland Security.
For the health and safety of our employees and clients, we strongly encourage vaccination against COVID-19. Some of our clients require the vaccination for their employees, their contractors and visitors to their facilities, which includes DLB. We follow the guidance set forth by the CDC for all current and future amendments of our policies on this topic.
Benefits
DLB Associates offers a very competitive benefits package; highlights include
Comprehensive medical, HRA, FSA, Rx, dental, vision
401k
PTO
Life, short- and long-term disability, ADD
Education / Experience Bachelorxe2x80x99s degree in engineering, architecture or related field (construction management, building construction, construction science, etc.) PLUS Minimum of thirteen years of related experience in professional services and / or construction industry
