Log In
Sign Up
About this Job
Downtowner was chosen by the City of Moab to provide a new on-demand and fixed-route transit service in Moab. The service will utilize vans to provide a fixed route through downtown as well as on-demand (door-to-door) transportation service to residents and visitors. All transit services will be free to the rider. Downtowner is seeking a local operations manager to oversee day-to-day activities.
The operations manager will receive on the job training from an experienced Downtowner representative. The service will utilize company owned vehicles and equipment. Drivers will be W-2 employees of Downtowner.
About the Operation
Riders can request on-demand trips within the service area (roughly from the Springhill Suites down to Rodeo Grounds Rd) during the service hours. Trips are requested using the rider app (available for iPhone and Android devices), or by calling the dispatch hotline. Riders can also hop on and off the fixed route which will run from roughly the Springhill Suites to the Utah State University campus.
Drivers will use our company vans and devices during their shifts. When a driver shows up for their shift, they will hop in one of our vans, and login to the driver device located in the vehicle. They will receive all of their trip assignments automatically through the driver device. The fleet will be a total of 4 vans, with a maximum of 3 vans in operation during the peak season (mid Mar – mid Oct) and 2 vans in operation during the non-peak season (mid Oct – mid Mar). We are expecting the driver team to consist of roughly 7 – 9 employees during the peak season and roughly 2 drivers during the non-peak season. Drivers will be paid $21/hr.
Operation Hours
- Peak Season (3/16 – 10/15)
- 9am – 9pm, Daily
- Non Peak Season (10/16 – 3/15)
- 9am – 5pm, Mon – Fri
Qualifications
- Experience in guest services
- Experience managing a small team
- Experience in transportation or shuttle services
- Good communication skills
- Comfortable with technology
- Good problem solving skills
- Self starter
Compensation Start Date
- March 1, 2023
Responsibilities
- Ongoing driver hiring, training & scheduling
- Day to day oversight of drivers
- Fill in for drivers who call out last minute
- Provide a positive work environment
- Van maintenance scheduling (maintenance will be performed by an auto shop)
- Respond to rider feedback
- Correspondence with the City of Moab representative
- Review service level metrics and driver performance
- Salary: $52,000
- Benefits: Full healthcare
- Any driving hours will be additional pay at $21/hr
Job Type: Full-time
Pay: From $1,000.00 per week
Benefits:
- Health insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Self-determined schedule
- Weekend availability
Ability to commute/relocate:
- Moab, UT: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver’s License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
