e-TeleQuote Insurance Hiring for Sr. HR Business Partner Job at Tampa, FL Full Time

Ready to join a growing dynamic company where you can do impactful work? Build out your professional legacy by sharing your talent as a Sr. HR Business Partner in a highly interactive sales call center environment.

About e-TeleQuote

Our company mission is to help Medicare beneficiaries select the right Medicare plan for their needs. We are dedicated to the goal of making Medicare selection easy through our brand easyMedicare. We’re entering the year with a strong base of hundreds of U.S. based licensed insurance sales agents; recruitment strategies to onboard hundreds more; and a cross-functional, global support network to support advanced operational and corporate activities. With such high growth, we are thoughtfully advancing our e-TeleQuote easyMedicare family to meet the diverse and sophisticated needs of our multi-continent employee population.

About the role

We are looking for a remote Senior Human Resources Business Partner to join our team. The ideal candidate will thrive in our hands-on, team-focused, collaborative environment and be customer focused, flexible, trustworthy, organized and detail oriented with experience providing HR support in a remote environment to an employee base dispersed across the Eastern Time Zone. This is a fast paced, high change environment, so candidates must be comfortable with learning, coaching and creating new skills, systems, processes & procedures.

In this role you will be one of the primary points of contact for our employees in the Southeast Region. The position is remote and can be located in either the Eastern or Central time zones. You must be a resident of one of the following states to be eligible: FL, GA, SC, NC, WV, OH, MI, IN, KY, WI, IL, TN, AL, MS, MN, IA, MO, AR, LA, OK, TX.

Responsibilities include but are not limited to:

• Employee relations, strategic HR, HR administration, policy development, and identifying process improvements
• Be a trusted partner, confidant, and coach to your customers
• Promote a positive employer-employee relationship while keeping a pulse on the morale and engagement levels of employees across the communities
• Manage disciplinary matters, attendance, disputes and investigations, performance and talent management, productivity, recognition, and morale
• Manage HR related projects; develop processes, procedures, training and SOPs
• Resolve employee conflicts and performance issues in partnership with Operations Management
• Contribute to the development and implementation of HR strategies, to enable growth, champion our culture, values and commitment to our employees while increasing retention
• Provide recommendations regarding new approaches, policies and procedures to effect continual improvements for greater efficiency
• Approximately 20% travel to offices located throughout Florida

Qualifications:

• Bachelor’s degree or equivalent experience in human resources or management
• Minimum of 6 years of professional progressive HR experience; preferably in a generalist capacity
• Able to work Eastern or Central hours
• Experience with a large population of dispersed non-exempt employees
• Excellent written and verbal communication skills
• Remote HR experience
• Candidates must live in EST/CST time zones in one of the following states: FL, GA, SC, NC, WV, OH, MI, IN, KY, WI, IL, TN, AL, MS, MN, IA, MO, AR, LA, OK, TX.

Preferred Qualifications:

• Call Center experience strongly desired
• PHR or SHRM-CP preferred
• Sales-oriented or services business experience preferred
• Preference given to qualified Florida residents

Working Conditions:

• Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer.
• Travel requirements: 20% to supported sites located in Clearwater, Ft. Lauderdale & Brooksville, FL

EOE AA/M/F/Vet/Disability

PI199125760