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Job Description
Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If youxe2x80x99re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay xe2x80x93 a company you can be proud to be with.
Job description: Account Manager, Trading Cards
About the Opportunity:
Founded in 1995 in San Jose, California, eBay Inc is a global ecommerce leader, and one of the worldxe2x80x99s most recognizable brands. Our purpose is to xe2x80x9cconnect people and create economic opportunity for allxe2x80x9d. Our marketplace connects millions of buyers and sellers around the world every day. From our roots in online auctions for used goods, today eBay is an ecommerce powerhouse with over 1 billion new and used items available for purchase using both fixed-price and auction formats. We have over 155M active buyers in 190 countries.
The Account Manager will ultimately be responsible for seller success within the Trading Cards team leading to meaningful improvement in our seller satisfaction scores by driving partnerships and providing seller support. This individual will be the heart of the seller community, engaging daily with top sellers, mapping out seller optimization and support plans, attending tradeshows and events while building out seller-level metrics for success and reporting out weekly, monthly, and quarterly.
Core Responsibilities:
- Develop an excellent understanding of key sellersxe2x80x99 business operations and current strategies and utilize those insights to find and deliver growth opportunities.
- Responsible for optimizing seller accounts, uncovering pain points and to root cause opportunities to achieve strong business results.
- Scaling up top seller activities by providing constructive business consultation and key guidance.
- Work collaboratively with internal and external resources, inclusive of trust & safety, product management, marketing, advertising, and business development teams to meet business targets.
- Provide project management experience defining objectives and outlining tasks to support sellerxe2x80x99s needs.
- Lead annual account planning processes to design the strategy for each sellerxe2x80x99s success including financial health metrics and financial reporting with tracking necessary to achieve.
- Dive deep into the sellerxe2x80x99s business to understand the key levers/drivers impacting performance and report out on those metrics regularly.
Qualifications:
- At least 3 – 5 years working experience in category management or account management role
- Passion working in collectibles or trading cards preferably with ecommerce experience
- Strong background in driving results through business development and relationship management
- Effective communication skills and highly self-motivated to drive overall results
- Solid cross functional partner with problem solving mindset
- Project management experience is preferred
- Basic presentation and quantitative skills
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.
Benefits are an essential part of your total compensation for the work you do every day. Whether youxe2x80x99re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isnxe2x80x99t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBayxe2x80x99s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range below. $88,000 – $137,500
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an xe2x80x9cat-will positionxe2x80x9d and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities. For more information see: and .
Jobs posted with location as “Remote – United States (Excludes CO, HI, NM, NYC)” excludes residents of Colorado, Hawaii, New Mexico and New York City.
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