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Company Description
EMS Unlimited is an exciting, growing and professional provider of many EMS related services such as Wildland & Disaster Response, Special Event Medical, EMS Staffing, EMS Training and ambulance transport. We are seeking motivated and positive professionals who understand the importance of positivity, optimism, teamwork and continuous improvement.
We pride ourselves on a sense of team and value those who are patient care focused, customer service driven and excited to represent our industry and organization in a professional manner. EMS Unlimited is a Paramedic-owned and operated organization that knows what you expect from an EMS job. We are seeking team members who are ready to help us expand and improve on every level. Learn more about EMS Unlimited at www.ems-unlimited.com.
Job Description
POSITION TITLE:
Chief Operating Officer (COO) – Integrator
POSITION PURPOSE AND SUMMARY:
The COO will be a Colorado Paramedic who will lead and oversee all company operations including clinical activities, budget adherence, logistics, scheduling, project management, leadership, culture, policies & procedures, standard operating guidelines, and new business ventures/projects.
The Chief Operating Officer will act as Integrator to oversee day-to-day operations and clinical activities in support of our pursuit of excellence and growth by executing new business projects and improving existing revenue streams to show greater efficiency and quality. To be successful in this role, you will be comfortable with stress and challenges, be results and goal oriented and find fulfillment mentoring and coaching direct reports to achieve growth and success. The ideal COO balances leadership and management with accountability and expectations and is eager to jump in and assist in getting the job done instead of hiding behind a desk or title. Solving problems and thinking outside the box, and creating excitement around opportunities for improvement are a must.
Your focus will be on results, for both you and the team as measured through metrics that you will develop. Working with the CEO/Visionary to execute the strategic direction of the company, you will ensure we execute and achieve goals at the right time, with the right people in the right seat. You must be passionate about getting things done and delivering high quality service to our team and partners.
Learn more about what an Integrator/COO is and what EMS Unlimited is looking for – https://rocketfueluniversity.com/blog/integrator-breakdown/
Take this assessment and find out if you are a COO/Integrator – https://blastoff.rocketfuelnow.com/quiz/crystallizer-quiz.php
POSITION IDENTIFICATION:
Reports to: President
- Full-Time
- Medical, Dental, Vision
- Free online CE
- Vacation Leave: 72 hours per year
- Sick Leave: 48 hours per year
- Retirement Plan, 401K with 4% matching
- Comprehensive Total Rewards Package
- A drug free workplace
- An Equal Opportunity Employer (EOE)
- At-will employment
- Location – remote-based with occasional travel throughout Colorado
COMPENSATION:
- Salary: $75,000-$85,000 per year
- Mileage reimbursement – mileage reimbursement must be approved before any actual mileage expense is incurred.
- Total Rewards Package
- Wellness and Uniform Allowance
- Discounts on outdoor gear
- Recognition and rewards platform, Bonusly
- Continuing Education
- EMS Unlimited will offer training and seminars for professional growth
- Professional Development reimbursements
- Professional certification / recertification at company expense
SCHEDULE:
In order to promote healthy work/life balance, a great company culture and employee satisfaction, admin time work schedules are flexible and based on operational needs.
- Location:
Hybrid Preferred (within 3 hours of Rifle, Colorado + Remote)
Travel will be required when operations necessitate
Schedule Expectations:
- Publish/share work schedule with the EMS Unlimited Leadership Team
- Respond promptly to all work-related phone calls, email, text messages, IMs, etc.
- Average 40 hours a week, varies based on operational needs
OUR VALUES
- Family – Caring for yourself, your immediate family and your EMS family takes priority.
- Teamwork – EMS Unlimited is “For Us, By Us” To achieve success, all things EMSU must always be collaborative, team driven and supportive through positivity and encouragement.
- Optimism – There is always a positive outlook to be found and focused on. Seek out the positive, magnify it and silence the negative.
- Encouragement – Every single member of the EMSU team has strengths and weaknesses. We will always communicate and conduct ourselves in a manner that is uplifting and constructive.
- Professionalism – From appearance to communications and patient care to client relations. EMSU must conduct every aspect of our business around the highest degree of professionalism.
- Dedication – A commitment to excellence requires hard work and perseverance. Dedication to upholding our values takes work and effort that must always be present.
- Pride – Taking pride in yourself, your profession and EMS Unlimited is shown through posture, communication skills, appearance and customer service to clients and peers.
- FUN – With every job that must be done, one can always find fun! Protect your personal fun time and bring that same commitment to having fun to work. If you can’t make it fun, don’t do it.
- Proactivity – Always think one, two or three steps ahead. Plan for the unplanned and be prepared.
- Improvement – Everyone has an idea to make something better. There is always another way to enhance your work experience or improve customer service – never hesitate to share those ideas.
Qualifications
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversee daily operations and clinical activities of the company
- Implement business policies, strategies, plans and procedures
- Lead, mentor and manage accountability and expectations of direct reports – Team Leaders
- Set comprehensive goals and metrics for performance and growth
- Evaluate performance by creating, analyzing, and interpreting data and metrics
- Support, enforce, encourage, embody company values and a positive work culture
- Monitor the operational budget, oversee expenses, approve spending, streamline processes for maximum efficiency and cost savings and track financial data to ensure profitability
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in EMS, Fire, and Event industries
- Dependably demonstrate a relentless obsession with values alignment, focus, simplicity, and clarity.
- Anticipate and plan for future operational needs
- Must be comfortable with, and able to leverage multiple forms of technology and platforms. Prior experience with Asana, Google/G-Suite, Google Drive, Humanity, PSTrax and HubSpot preferred.
EDUCATION & QUALIFICATIONS
- At least 5 years of proven leadership experience
- At least 5 years clinical experience
- Proven track record in achieving results in leadership and management
- Excellent leadership and communication skills that translate to leader development and mentorship
- Superior verbal and written communication skills with experience working with team members at multiple levels
- Ability to work independently and thrive in a fast-paced environment with shifting priorities
- Ability to apply critical thinking skills to identify alternative solutions, conclusions or approaches to internal and external problems
PERSONAL ATTRIBUTES
- Achievement-driven with a strong sense of urgency
- Positive, can-do attitude in the midst of change
- Growth minded
- Servant Leader
- Strategic problem solver
- Comfortable with addressing issues immediately
- Proactive and resourceful
- Independent and entrepreneurial thinker
- Keen ability to lead self and others
Additional Information
Getting paid and paid well is important!
If you are looking for an opportunity to grow, learn and build something amazing, something we can all be proud of and something that is accomplished as a team, we look forward to meeting you. If you are scrolling through jobs – sorting them by highest paying jobs first, we may not be a great fit for you.
All information will be kept confidential according to EEO guidelines.
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