EndoscopyMD Hiring for Logistics Coordinator at Greater Chicago Area Full Time

Company Overview:

Founded in 1999, EndoscopyMD is a surgical equipment and medical device service and repair business specializing in flexible and rigid endoscopes and endoscopy-related devices. With highly-trained technicians across all major makes and models, we bring a full suite of maintenance and repair services to hospitals, endoscopy centers, ASCs, GI clinics, and ENT clinics. Since our inception, we have been serving active-duty service members in our armed forces and continue to serve veterans through our relationships across the government. We are a GSA contract holder through the VA and we also have an ECAT contract through the Department of Defense. We are proud to serve our service members along with all other patients across the U.S. to ensure that they can receive the treatment and procedures they need with dependable equipment.

Position Summary:

As the central point of contact for all inbound and outbound shipments, the Logistics Coordinator will be a key player ensuring the receipt and shipping of all customer equipment. The logistics coordinator’s core responsibilities will be (i) to track and receive all incoming equipment from customers, (ii) ship and track all completed repairs and outbound returns to customers, and (iii) ensure that all customers have what they need (e.g., shipping labels, packing slips, tracking numbers) so we can provide a seamless shipping and return experience throughout the repair process. The logistics coordinator will also be responsible for working with our sales team and operations team to maintain clear lines of communication on the status of customer repairs.

Core Responsibilities and Objectives:

• Ability to collaborate with others and work on a team.
• Comfort communicating with cross-functional team members and customers to provide updates on incoming and outgoing shipments.
• Partner with sales team to meet the shipping needs of our customers.
• Partner with operations team to manage the incoming and outgoing shipments.
• Ability to prioritize, meet timelines, and work in a time sensitive role.
• Experience using online portals for UPS, FedEx, and DHL to enter shipping information, create shipping labels, and track shipments.
• Meet and exceed turnaround time objectives for shipping and logistics needs of the business.

Qualifications & Skills:

• Bachelor’s degree.
• Healthcare or medical device industry experience a plus.
• 1-3 years of experience in a shipping & logistics role.
• Must currently reside in the Chicagoland area or be willing to relocate to the Chicagoland area.
• Comfort working in a position that requires efficient use of time to meet turnaround time objectives.
• Familiarity with surgical equipment and medical devices a plus.
• Attention to detail a must, with strong organizational skills.
• Excellent verbal and written communication skills.
• A team player that proactively keeps colleagues informed of the latest updates.
• Experience and comfort using CRM, Word, Outlook, Teams/Zoom.
• Intellectual curiosity and a desire to learn and grow with our Company over the long term.