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Envoy America excels in championing the well-being of older adults by addressing the social obstacles relating to the quality of life of health, enabling them to maintain their independence, vitality, and strong social connections. Our exceptional team, and vibrant culture are the driving forces behind our clients’ satisfaction. Envoy America is renowned nationwide for its unparalleled customer service, unwavering reliability, punctuality, industry-leading net promoter score, and innovative technology and solutions. We are currently seeking highly accomplished professionals to join our expanding team.
As a Transportation Coordinator, you will play a pivotal role in executing our logistics strategy, ensuring that the supply of Companion Drivers meets the demand for our exceptional services. You will be responsible for importing trips, designing and optimizing our services, creating schedules, and streamlining workflow processes for maximum efficiency.
Responsibilities:
- Strategically accept trips based on our capacity to deliver exceptional service
- Leverage advanced technology and practical expertise to engineer and optimize trip logistics
- Engage with riders and corporate clients, such as hospitals, clinics, and faith-based organizations, to gather and verify essential data for trip engineering
- Enter data accurately into our state-of-the-art logistics and dispatch software system
- Provide support for various tasks to facilitate seamless logistics processes
Qualifications:
- Bachelor’s degree in Logistics or Business Analytics preferred
- 5+ years of experience in customer service or logistics management
- Ability to work autonomously, managing multiple processes with minimal supervision
- Proficiency in computer systems, including logistics and dispatch software
- Exceptional organizational and coordination skills
- Excellent communication and interpersonal abilities
- Thrives in a fast-paced environment
Benefits:
At Envoy America, we prioritize the well-being, contentment, and financial success of our employees. Our comprehensive and generous benefits program includes:
- Competitive hourly rate of $21.39
- Company-subsidized Health Insurance Plans, encompassing Medical, Dental & Vision
- Paid vacation time
- Employee Stock Ownership Plan
- Tuition & Training Reimbursement Programs
- Modern, engaging, and inclusive work environment, fostering camaraderie and a positive atmosphere
Equal Opportunity Employer:
Envoy America is committed to providing equal employment opportunities to all employees and applicants for employment. We strictly prohibit discrimination and harassment of any kind, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all aspects of employment, encompassing recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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