EVgo Hiring for Billing Operations Manager Job at Los Angeles, CA Full Time

About EVgo:

EVgo (NASDAQ: EVGO) is the nation’s largest public fast charging network for electric vehicles, and the first to be powered by 100% renewable energy. With more than 800 fast charging locations, EVgo’s owned and operated charging network serves over 65 metropolitan areas across 34 states and more than 250,000 customers. Founded in 2010, EVgo leads the way on transportation electrification, partnering with automakers; fleet and rideshare operators; retail hosts such as hotels, shopping centers, gas stations and parking lot operators; and other stakeholders to deploy advanced charging technology to expand network availability and make it easier for drivers across the U.S. to enjoy the benefits of driving an EV. As a charging technology first mover, EVgo works closely with business and government leaders to accelerate the ubiquitous adoption of EVs by providing a reliable and convenient charging experience close to where drivers live, work, and play, whether for a daily commute or a commercial fleet.

Position Summary

The Billing Manager is responsible for overseeing EVgo’s billing process, improving the performance, productivity, and efficiency of the processes throughout EVgo. This individual will lead the Billing Operations team to improve operational effectiveness, data validation, and analysis for EVgo Site Hosts and Commercial Partners. You have a passion for data, efficiency, and the accuracy needed to drive quality and productivity, delivering real-time insightful and accurate reporting through multiple systems. Skilled at capturing the critical data for monitoring and ongoing management, you understand system-wide strategy. Successful candidates must be comfortable working in a constantly evolving and dynamic environment while advancing process improvement recommendations to automate and effectively improve billing processes and operational practices influencing billing and reporting.

Responsibilities:

• Reviewing executed lease agreements and meticulously abstracting key leasing information to assist with the preparation of lease payment obligations and lease administration/accounting (CoStar).
• Customer/partner billing processes, including invoicing, revenue recognition, collections, reconciliation, and reporting.
• Analysis and audits of monthly manual calculations of customer/partner usage billing.
• Monitor and validate reports compiled by BI Analysts.
• Tracking of ad hoc or recurring billing, payments, or reimbursements to identified commercial accounts.
• Site rent administration; new account setup, registrations, and renewals (national agencies).
• Interact regularly with multiple teams (Site Development, Legal, Business Development, Accounting, Finance) to ensure all billing entries and reports are delivered on time.
• Process analysis, setup, and maintenance to ensure timely and accurate utility payments.
• Mapping and documentation of departmental solutions for billing processes, e.g., automation, reporting, and quality improvement.
• Assist executive management with ongoing projects and updating policies and procedures.
• Continuous improvement of systems and internal controls ensuring that all financial data is recorded in accordance with existing and new processes.
• Enhance and update dashboards templates and standardize processes.

Required Skills/Experience:

• Bachelor’s degree in Operations, Business, or analytical discipline a plus.
• 5+ years of experience in Billing and AR operations.
• Superior Excel skills; Advanced formulas, filtering, conditional formatting, tables, linking spreadsheets, pivot tables, charts, visual formatting, etc.).
• Experience with and adaptability to a variety of financial, enterprise, and database systems, including ERP (NetSuite) and CRM (Salesforce).
• Demonstrated mastery and experience in operations or process improvement.
• Lean/Six Sigma experience and certification are a plus.
• Excellent quantitative and critical thinking skills.
• Ability to think creatively and learn quickly in a fast-paced and changing environment.
• Enhance and update dashboards templates and standardize processes.
• Solid planning and prioritization skills. Demonstrates high energy with the ability to remain flexible and change priorities in a challenging and fast-paced environment.

Employees are required to provide documentation of COVID 19 vaccination.

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