Experienced Support Specialist (Non Perm) Full Time

Introduction

The Tucson Police Department is excited to announce an opportunity to join the team in a “non-permanent” role. Non-permanent positions do not work full-time and are not benefits eligible. The ideal candidate would be someone who has previous sworn law enforcement experience and is looking to work up to 1300 hours a year (an average of 25 hours a week over the course of a year).

This specific recruitment is for Experienced Support Specialists. The Experienced Support Specialist may be assigned to various divisions within the department. Roles will typically include administrative tasks, communicating with city constituents, taking non-emergency police reports, interacting with community members, and other duties as assigned by the division commander.

This is a non-permanent position that will work on an intermittent or seasonal basis.  Individuals in this classification may not exceed 1,300 hours per fiscal year (1 July – 30 June).  Non-Permanent appointees do not receive benefits, and their appointment may be terminated at any time without notice or right of appeal.

Retired City of Tucson employees receiving benefits from the Public Safety Personnel Retirement System who are considering reemployment with the City should be aware that pursuant to Section 38-849 of the Arizona Revised Statutes, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least six consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.

Please note: We currently have multiple non-permanent, experienced positions open (Experienced Investigative Specialist, Experienced Instruction Specialist, and Experienced Support Specialist). If you are interested in more than one of these positions, you must apply to each one. Only one Preliminary Applicant Questionnaire will be required.

      View a how-to video on completing the Online Application: 

View a how-to video on completing the Preliminary Applicant Questionnaire: 

General Description

Performs a variety of police-related tasks in support of law enforcement activities in an operational role within the Tucson Police Department. Provides non-emergency public service.

This is a civilian classification meaning the employee is not a sworn officer, does not carry a firearm, does not respond to in-progress incidents, and does not make arrests.

Essential Functions

Provides customer service by answering the telephone, recording, and entering information into a computer, responding to requests for information, gathering information to complete police reports and referring callers to agencies and resources.

Analyzes crime programs within a police division. 

Develops and updates information relative to officer safety, criminal activity, and crime trends and patterns within a police division. 

Facilitates and participates in neighborhood meetings, public meetings, and other public forums. Partners with neighborhood associations, other City departments and outside agencies to identify, address, and eliminate quality of life problems within a police division. 

Gathers and analyzes department statistics and crime trends for crime prevention efforts, deployment of departmental resources and public dissemination. 

Oversees marketing and coordinating releases of information regarding department special events and outreach and programs.

Minimum Qualifications

Education Level & Type: High School Diploma or G.E.D.

Experience: At least 5 years of service as a sworn police officer. 

Valid and Unrestricted Class D – Driver’s License

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

Special Job Requirements

Arizona Criminal Justice Information System Network Terminal Operator Certification within 30 days of hire.

No felony convictions or drug abuse.

Pre-Screen Questionnaire Instructions

NOTE: You must complete your Application with the City of Tucson AND submit a completed Preliminary Applicant Questionnaire by the deadline to be considered for this job opening (both are required). Failure to complete either the Application or the Preliminary Applicant Questionnaire will remove you from further consideration in this process.

 **The deadline to complete and submit the Application and the Preliminary Applicant Questionnaire is:

Monday, November 13, 2023, at 5:00 P.M.**

After filling out your City of Tucson Application, use this link to complete the Preliminary Applicant Questionnaire: Preliminary Applicant Questionnaire

Applicants who apply for more than one of our non-permanent, experienced positions (Experienced Instruction Specialist, Experienced Investigative Specialist, Experienced Support Specialist positions ONLY) are only required to complete one Preliminary Applicant Questionnaire.

The Preliminary Applicant Questionnaire is a fillable web form. Completed Preliminary Applicant Questionnaires can only be submitted online. No other form of delivery will be accepted. You will need to type your responses into this web form document and submit into the system. Please ensure you complete all the questions in the Preliminary Applicant Questionnaire. You may start and save, to complete and submit at a later time. If you utilize this save and close feature, a link will be emailed to you so you can return to where you left off. Do not return to the original link to complete the questionnaire. Doing so will require you to start over.

Complete honesty is of the utmost importance. Please fully disclose all relevant information on the Preliminary Applicant Questionnaire. Discrepancies and omissions will be uncovered during an exhaustive background investigation. It is in your best interest to be 100% truthful. One of the fundamental requirements of working in law enforcement is the ability of an individual to adhere to and demonstrate the highest legal and ethical standards. Unfortunately, it is our experience that a number of applicants will fail due to material omissions or untruthfulness.

If you are untruthful, dishonest, knowingly omit, falsify, conceal, or obscure required information during any part of the application and hiring process, you will be PERMANENTLY DISQUALIFIED from ever being employed by the Tucson Police Department in ANY capacity.

Selection Plan

Applicants who meet the minimum qualifications, and successfully complete the Preliminary Applicant Questionnaire, will be evaluated on the education and work experience in their employment profile and their responses to the supplemental questions.

The highest scoring applicants will be invited to participate in an Oral Board Interview. Oral Board Interviews will be held the week of November 27, 2023 via Microsoft Teams.

Upon completion of all examination processes, the highest scoring applicants will be placed on the “Best Qualified” and “Qualified” Banded List (grouping) and provided to the hiring department for a selection decision. An applicant’s ranking on the Banded List will be based on their final score which will be calculated as:

• 10% – Education and Work Experience
• 90% – Oral Board Interview

This recruitment will establish a Banded List that will be utilized to fill vacancies occurring within the next six months.

Veteran, Native American, or Disability preference points will be added to the final score for those who are placed on the “Best Qualified” and “Qualified” Banded List. If you qualify for preference points as outlined in your Employment Profile, you must upload your documentation as part of the application process or email it to [email protected]. Copies of DD 214s must reflect a characterization of service.

Applicants requiring an accommodation in accordance with the Americans with Disabilities Act for any of the applicant examinations must email [email protected] at least 48 hours prior to the examination. 

Candidates placed on the Banded List who receive a contingent offer must successfully pass the following:

• An extensive background investigation, including local, state and national criminal and fingerprint checks
• Motor Vehicle History review
• Basic Physical
• 30 lb Lift Test
• Non-NIDA Drug Test

Conclusion

You are highly encouraged to print or save this bulletin as a PDF because it contains important testing dates and information that you will need to refer to later.  It will not be available after the closing date.

Communications throughout this process will be sent exclusively via email so please ensure your browser accepts emails from [email protected] and check your email account regularly. Failure to respond or follow instructions will result in disqualification.

All inquiries should be directed to the individuals listed below:

Carolyn Cruse, 520-837-7755 or email: [email protected]

Pre-Employment Medical Testing Requirements

Basic Physical

30 lb Lift Test 

Non-NIDA Drug Test 

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only – US citizens or nationals and non-citizens with valid work authorization – without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law’s requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period