Family Services Inc Hiring for Vice President for Behavioral Health at Poughkeepsie, NY Full Time

Title: Vice President for Behavioral Health

Status: Full Time, Exempt, 40 hours weekly

Salary range: $115,000-130,000 annual

Supervisor: Chief Program Officer (CPO)

Job Summary:

The VP for Behavioral Health is responsible for ensuring all centers and programs maintain high quality standards, meet target outcomes, goals and objectives, budget, or financial targets, and comply with applicable local, state and/or federal regulations, statutes and / or guidelines. They provide leadership to Family Services’ New York State Office of Mental Health licensed centers, RESTART, and other assigned programs. This position is a member of the Family Services Leadership team and works in conjunction with Leadership on agency-wide issues, including program development and oversight, strategic planning, and budget oversight. The VP of Behavioral Health enthusiastically supports, practices, and advances the agency Mission and Values.

Benefits:

• Medical, dental, and vision coverage.
• 403(b) retirement plan with employer match up to 5%.
• Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
• Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.
• Group term life and long-term disability insurance.
• Supplemental life insurance & accidental death and dismemberment coverage (AD&D).
• Supplemental insurance through Aflac.
• Employee assistance program (EAP).
• Pet insurance.

Our Mission:

Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.

Our Values:

Compassion – Extending empathy and understanding to others.

Integrity – Being honest and dependable.

Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.

Diversity – Promoting a vision of community comprised of wide-ranging assets.

Respect – Treating all individuals with dignity and without judgement.

Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.

Justice – Promoting social and economic equity and fairness.

Quality – Aspiring for excellence in every aspect of our work.

Job Requirements:

• An advanced degree in social work, mental health counseling, or related field, or comparable mixture of education and demonstrated proficiency in non-profit management.
• A minimum of five years management/administrative experience including 3 years supervisory and leadership experience in a human services, healthcare, or related industry.
• The successful candidate must have exemplary organizational and budget management skills, and a demonstrated ability to build and maintain positive relationships with all levels of program and operational staff. This position will work in close cooperation with key agency staff to ensure efficiency and fiscal sustainability of all behavioral health programs.
• Candidate is preferably located within, has connections to, or is willing to relocate to the Hudson Valley.

Other Requirements: Ability to frequently and efficiently travel to Agency locations across three counties – Dutchess, Ulster, and Orange.

Job Responsibilities:

Supervisory Responsibilities:

• Directly supervises Center Directors, Medical Director, and Senior Office Manager.

Clinical Program Management:

• Ensures that direct services are of the highest quality possible within the resources available, are client centered and provide optimal outcomes using best practice interventions.
• In cooperation with the Chief Administrative Officer and Chief Program Officer, plays key role in preparation of annual program budgets, ensures that services operate in a highly cost-effective manner and meet budget projections.
• Provides ongoing assessment of service area needs and emerging trends in the field and recommends changes in services as appropriate.
• Participate in strategic planning, program development, program expansion, and project management for behavioral health and related program services.
• Assists with the professional development of program staff including coordination of clinical staff training program, includes maintaining training schedules and providing annual training.
• Coordinates student program in conjunction with HR.
• In conjunction with the Vice President for Operations makes suggestions and recommendations for changes to Electronic Health Records system as they relate to clinical components of the system.
• Oversight of value-based payment initiatives as they pertain to clinical services and outcomes related to behavioral health, health, and social determinants of health. Work closely with VP of Community Programs to ensure integration of services.
• Work to help the agency and services adapt to changes in behavioral health and healthcare to successfully transition to managed care and value-based payment systems.
• Ensures that clinical staff have the resources to best serve clients and meet goals regarding productivity, that clinic directors and clinical supervisors have the management and supervisory tools to help clinical staff best serve clients and achieve productivity targets.
• Administer required records, reports, and data for programs and ensure that all certifications, reimbursement, and funding requirements are fulfilled in a timely, accurate manner.
• Use modern business techniques to ensure the organization’s programs are both efficient and effective, including dashboards, balanced scorecards, data tracking, flow mapping, staff and client input, and regular use of feedback.
• Ensure written policies and work practices are up-to-date, compliant with regulations, and consistently followed across the organization. Use checklists, job aids, on-going training, and routine mock audits to ensure adherence to the policies and work practices.
• In conjunction with the CPO and Leadership Team drive the organization towards becoming a sophisticated and modern organization with coordination between programs and across the organization; service level agreements; clear metrics; and a values and mission-driven culture.
• Ensure that managers and supervisors both understand and consistently manage their budgets as well as the drivers of their financial performance.

Community/Partner Liaison:

• In conjunction with the CPO and CEO represents the Agency values and shares knowledge and skills with the Independent Practice Association (IPA), Coordinated Behavioral Health Services (CBHS) in committees, workgroups, and initiatives.
• Responsible for developing and overseeing community-based and offsite programming.
• As a representative of the Agency, shares our values, knowledge, and skills with other organizations, community groups, regulatory bodies, and key stakeholders.
• Maintains good relationships with stakeholders and partners to advocate for clients and those working in the field of human services.
• Establishes themselves in the community as a thought leader around our vision and values; Family Services Vision: As the premier Agency of choice, Family Services will assure that every family and individual in need can receive the services and support necessary to reach their maximum potential.

Quality Improvement:

• Works closely with key Agency leaders to develop strategic / business plans and key performance indicators for each of the programs—including quality / outcome measures.
• Develops and oversees a program of Continuous Quality Improvement for each of the programs / service groups. Coordinates the development and implementation of quality improvement initiatives. Chairs related committees.
• Under the guidance of the Chief Program Officer & Vice President for Operations ensures that programs / services comply clinically with all relevant regulatory, licensing and credentialing requirements including program compliance with internal policies, procedures and processes; oversees clinical incident reporting, investigation and review process and other internal and external compliance requirements as appropriate; works closely with the Vice President for Operations to coordinate these efforts.
• Under the guidance of Vice President for Operations ensures clinical compliance with New York State Office of Mental Health (OMH) standards and clinical compliance with the Office of Medicaid Inspector General (OMIG) guidelines.

General Responsibilities:

• Member of Leadership Team Meetings and actively participates in discussion and decision making; attends service / program team meetings as appropriate.
• Completes all work and reporting functions in a timely fashion.
• Interacts with stakeholders, clients, referral sources, co-workers, and others in a positive, client-oriented manner; provides a positive example of professional behavior in the workplace.
• Adheres to the Agency’s Code of Conduct and Corporate Compliance Plan.
• Chairs committees as requested by the CPO &/or CEO.
• Makes periodic reports to the Board of Directors as requested by the CPO &/or CEO.
• In conjunction with CPO and Associate Director of Program Development & Outcomes Management monitors and ensures timely filing of all reports to maintain compliance with regulatory guidelines, contract requirements and fiscal standards.
• Responds supportively to changes in programs and policies and takes a broad view by assuming additional responsibilities when the need arises.

Competencies:

• Computer literacy
• Strategic thinking
• Business acumen
• Organizational skills
• Quality focus
• Client focus
• Time management
• Communication and public speaking skills
• Change management

#INDAD

Work Environment: Majority of time is office setting with some remote work, occasionally in clinic sites, in the community, and travel to offsite meetings and events.

We are an equal opportunity employer and our goal is to be a diverse workforce representative of the community we serve. Family Services, Inc. follows federal, state, and local laws prohibiting discrimination in hiring and employment. We do not discriminate against employees or applicants in violation of those laws.

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